New Rooftop Solar, Help Me Understand Monitoring

[Rockster]

I have a new 10k system with a SolarEdge inverter and SolarEdge optimizers. SolarEdge just sent me login credentials for their dashboard, which I also used for logging in using the SolarEdge monitoring app on my phone. I can now see data about my system's power generation; however, I thought I would be able to see the output of each panel, in real time and I'm not seeing where to view that.

Do I need a different level of user account to see each panel's output as opposed to the aggregate system output?

Thanks in advance.

 

[Park2670]

I can click on the Layout tab and see data for each individual panel. Both in the iOS app and online.

 

[Rockster]

Hmmm. Thanks for your response. I don't have a Layout tab. I wonder if they set me up with a Nerfed account?

 

[Rockster]

I just ping'd the solar company and they said they're still working on setting up the layout in the system. That explains the absence of the Layout tab. Thanks again!

 

[Park2670]

Enjoy your new system!

 

[SageBrush]

I have the same setup, works great.
The spot power generation by panel is a bit buried in the UI.
Are you using a phone or the website ?

 

[wikidpete]

I just got my solar installed by Tesla with Solar Edge inverters and Optimizers. @Rockster How did you get an account from SolarEdge? Tesla support try to tell me if I setup my inverter with wifi and use Solar Edge app I will void my annual guaranteed kw. Anyone also experience this? Sounds pretty dumb that we have all this tech and functionality but we cant access it...

 

[SageBrush]

Tesla support try to tell me if I setup my inverter with wifi and use Solar Edge app I will void my annual guaranteed kw.

Nah.

kWh, NOT kw.

 

[Rockster]

I just got my solar installed by Tesla with Solar Edge inverters and Optimizers. @Rockster How did you get an account from SolarEdge? Tesla support try to tell me if I setup my inverter with wifi and use Solar Edge app I will void my annual guaranteed kw. Anyone also experience this? Sounds pretty dumb that we have all this tech and functionality but we cant access it...

My local solar company set up everything with Solar Edge. I own my system outright, so maybe that’s a factor. Oh, and I didn’t bother with WiFi since my inverter has cellular and that’s working fine.

 

[wikidpete]

@Rockster thanks for the info. I do own mine as well. According to SolarEdge site only solar installers can setup the accounts.

@SageBrush thanks

Nah.

kWh, NOT kw.

My local solar company set up everything with Solar Edge. I own my system outright, so maybe that’s a factor. Oh, and I didn’t bother with WiFi since my inverter has cellular and that’s working fine.

 

[SageBrush]

According to SolarEdge site only solar installers can setup the accounts.

I'm not so sure about that. I set up my account with SolarEdge without a problem.

I cannot remember the steps anymore but search for the SolarEdge tutorial

 

[Ampster]

I'm not so sure about that. I set up my account with SolarEdge without a problem.

Me too. One was a system that I installed myself and the other was a system that an installer installed for me. Both used Solar Edge inverters. Initially I did have to write and email to SolarEdge to get an account so I could connect the inverters.

 

[Ulmo]

@Rockster thanks for the info. I do own mine as well. According to SolarEdge site only solar installers can setup the accounts.

@SageBrush thanks

My solar installer set most of that up properly, and some settings were wrong, so SolarEdge support fixed the rest. I recommend that you call your Solar installer and have them properly set up the layout like we expect to see in our SolarEdge monitoring app. It should have the proper degrees orientation from North and degrees orientation from FLAT or UP (I forget what the standard is), and the proper location of each panel. This is part of a SolarEdge install. If SolarEdge does not allow you to set it up yourself and the solar provider does not include setting up the SolarEdge configuration in their contract price to you, then ask both to give you the installer credentials so that YOU can properly set it up, and I've heard in the past that that will work out eventually. I never had to get the credentials, but I think someday I will have to.