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New screens now available

Discussion in 'Model S' started by rudngo, Apr 19, 2019.

  1. Cricket88

    Cricket88 Member

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    On the next firmware update the background will be yellow instead of white. This will solve all of the issues people are encountering.
     
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  2. NHK X

    NHK X Member

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    Lol love it.
     
  3. jerry33

    jerry33 S85 - VIN:P05130 - 3/2/13

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    Well, at over six years, it's about time to replace the computer to MCU2 anyway, replacing the screen at that time isn't a particularly big deal. Over the six years, I've found that Tesla really does try to look after their customers in the majority of cases. I can't say that about cars I've had from other manufacturers.
     
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  4. Kevin Bohacz

    Kevin Bohacz Supporting Member

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    • Disagree x 2
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  5. SO16

    SO16 Member

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  6. Ken7

    Ken7 Member

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    OK, so I can add my saga to the thread. I was scheduled for a screen replacement today via mobile service, but just received a call from Tesla. They claimed they just found out the screens they received were not the new revised ones as they originally thought, but actually the old ones. As a result, he said I could have the screen replaced, but the yellow borders would definitely come back within a few months.

    Although the replacement could be done today with the old screen, it would cost about $1,300. However he claimed a new screen would be available this summer and would be 'free of charge'. I asked why that screen would be free and the old one, still under warranty, would cost $1,300. He claimed because they knew that one would fail too, it would generate yet another replacement.

    I'm not paying $1,300 for a screen whose future is uncertain, but I am a bit skeptical at this point as to what will happen in the near future. I asked him what's the guarantee that when this new screen comes out (IF it comes out), that Tesla's policy won't change and they'll decide to charge for that. He claimed my screen IS defective, under warranty, and Tesla must make good on replacement. Hmm, wasn't that the policy until a few weeks ago, even when replacing the screens with new ones of the same design?

    We shall see.
     
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  7. sauce

    sauce :P

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    @Ken7, Hopefully this is not indicative of the effectiveness of the repair tool it is reported they are coming up with..:rolleyes:
     
  8. Cheburashka

    Cheburashka Member

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    What in that article is inaccurate then?
     
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  9. rooter

    rooter Member

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    The cause of the yellowing is not heat. How many times do I have to explain it?
     
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  10. SO16

    SO16 Member

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    Where did I say the article was “inaccurate”?
     
  11. kg7jo-

    kg7jo- Member

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    What is it then?
     
  12. St Charles

    St Charles Member

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    #212 St Charles, May 16, 2019
    Last edited: May 16, 2019
    It could be pressure related rather than temperature. In my own research on this issue, I can across a bunch of examples from laptops and cell phones where something warped behind the screen causing a very similar yellowing effect.

    EDIT - I know people will ask, here are a few links:

    Replacement Screen has yellow pressure marks at top-center when closed - iPhone 6s

    Pressure Damage to an LCD Screen

    Troubleshooting for Yellow Spot / Stress Marks after iPhone Screen Replacement – HCQS Insider News
     
    • Informative x 1
  13. rooter

    rooter Member

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    PS - I just noticed the mod is attacking me again. And has gone back to his doppelganger. Time to shut it down.
     
  14. powaking

    powaking Member

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    Just got off the phone with mobile ranger to schedule an appointment for my drivers door handle. I asked about the yellow banding issue and she indicated that they are finalizing a fix with an external tool that goes over the screen. Once they have worked out the kinks then they will start repairing those with the yellow banding. That sounds to me they are NOT replacing screens but instead using some method to make the yellow banding caused by the adhesive to go away. We'll see I guess.
     
    • Informative x 2
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  15. M423

    M423 Member

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    when i replaced it last year they told me anything that was changed out has a 1 year warranty after you 50k miles warranty is over
     
  16. michidragon

    michidragon Member

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    #216 michidragon, May 16, 2019
    Last edited: May 16, 2019
    I've explained this to people too, but still get people insisting it's heat. "It's a wear and tear part, you just have to use cabin overheat protection!" - Look, folks, not every Tesla owner lives in California. (I know, this is an absolute shock! But it's a fact! In actuality, DAErik, the youtuber who reported the replacement screens due to him having his replaced, is in Colorado and lives about two miles from me. It's cold for him, too, and his yellowed as well!) And unless I want to set my cabin overheat protection to 50'F, that theory is a non starter.

    I got the car in December 2018. In Colorado. It was built in December, and I picked it up in the cold. And by cold I mean 20'F weather, not 55'F.

    As of LAST WEEK, where I live, and where the car has existed for it's entire life, it hasn't gotten over 45'F. We had snow last week.

    The screen hasn't even had a chance to get hot, the interior of the car hasn't had a chance to get hot yet. But my screen is yellowing.

    If it's heat, how do you guys explain it, then? Is my car in the Level 5 FSD beta and driving itself to Reno each weekend without me knowing?
     
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  17. michidragon

    michidragon Member

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    I hate these mixed messages. We're hearing a new story every day. I want to cling to ones like this, that say they're being honest and just messed up, made a mistake, and will still make it right. But they're outnumbered by the "software fix" noise. One guy on /r/teslamotors on reddit even had his SC tell him that they were going to put some kind of tape frame over the yellowing to hide it.

    Thanks for your weigh-in of information. Looks like I'll have to see if the story has changed with my local SC's next week.
     
  18. ucmndd

    ucmndd Active Member

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    My screen often gets quite warm/hot even when the ambient temperature is low. I've written this off as heat dissipating from the MCU behind it. Many cycles of this would certainly seem to be enough to discolor some faulty adhesive.
     
  19. BulldogsRus

    BulldogsRus Member

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    Because you implied that by calling them a troll then used as an example "did the Tesla death clock years ago"...which is innacurate. So you are actually questioning the validity of said article.
     
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  20. SO16

    SO16 Member

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    “Finally, it is worth noting that the blogger who fabricated this issue, which then caused negative and incorrect news to be written about Tesla by reputable institutions, is Edward Niedermeyer. This is the same gentle soul who previously wrote a blog titled “Tesla Death Watch,” which starting on May 19, 2008 was counting the days until Tesla’s death. It has now been 2,944 days. We just checked our pulse and, much to his chagrin, appear to be alive. It is probably wise to take Mr. Niedermeyer’s words with at least a small grain of salt.”

    A Grain of Salt
     

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