New Tesla Owner with App issues

[Gegendrauss]

Hello All,

So we just got our first Tesla. We bought it used and have only had it a day so far. I am wondering what to do if I am trying to connect to the app and it is not recogniz8ng the VIN. Any and all help is appreciated. Thank you!!

 

[ATPMSD]

Does the car appear in your Tesla account?

Tesla SSO - Sign In

 

[Gegendrauss]

Does the car appear in your Tesla account?

Tesla SSO - Sign In

The thing is when I try to add it to my account I get a message saying I need to get with the current owner and all that. I bought it from a second hand dealer. So I can't even add it to my account.

 

[ATPMSD]

Check out this page:

Tesla Account Support | Tesla Support

Your Tesla Account includes owner resources, guides and important updates. Combined with the Tesla app, you can do everything from remotely monitoring your vehicle to transferring ownership.

www.tesla.com

Good luck!