Congratulations on winning Tesla service lottery. Again, your "excellent" Costa Mesa experience doesn't make this guy feel any better:
Bad service appointment, seeking recommendations
They didn't even make sure he had Uber credits for over 10 days while they were doing nothing on his car.
This discussion is a losing proposition for me, but I will try again. If they take in 100 cars a day and 1 person a day has a problem thats 1 percent. That one person might come here and complain. That doesnt mean they DIDNT have a bad experience but the 99 people who had good experiences did not come here and post "yep everything is fine".
If your experiences are bad, it doesnt mean everyones experiences are bad. It means your experiences are bad. Then people search on line and find others with bad experiences and think "everyones experiences are bad", when thats not true for "everyone" . I didnt win the lottery, that person lost it.
Without prompting, they gave me $200 in uber credits for a 1 day appointment because I had to drive there from carlsbad on a loaner tire to replace 2 bent rims. As I said, everyones experience is not bad, and some having bad experiences does not mean everyone does.
Taking a quick look at threads here, I am assuming you had a tesla that was bought back? Of course your opinion would be "they are all bad". It was bad for you. That explains your passion on the topic. Doesnt mean that its bad for everyone though, even if you want to think that.