New Wall Charger "Partially Configured" - how to finish?

[JBenni]

My new wall charger setup went fine with the wizard, and the summary page indicates "Installation Complete!" with a green checkmark. But the main (home?) page for the device indicates "Partially Configured". What's missing?

I've re-run the wizard multiple times, and have power-cycled the wall charger. No change.

Other info:

• The charger displays a single solid green light
• The device upgraded it's firmware to 0.8.58 (from 0.8.55)
• The device main web page takes a long time to respond - like about 45 seconds, but then it navigates between pages instantly

Is this expected behavior? If not, how can I resolve it. Thanks for any help.

 

[miimura]

Change the breaker setting to something other than 60A, and then change it back. That should allow it to be "Fully Configured".

 

[JBenni]

Change the breaker setting to something other than 60A, and then change it back. That should allow it to be "Fully Configured".

That worked perfectly, thanks so much! The setup defaulted to 60amp, which was appropriate for my situation, but I guess it needed to be told explicitly. Dare I say, "it was de fault of the default".

 

[CSFTN]

is there a way to force or request firmware update, other than a telephone call? And anyone know what is the most request firmware version?

 

[networkthink]

I am stuck on partially configured also but I'm not able to change as described. Suggestions?

How do I get the firmware update?

What is the point? Seems nothing can done on this page such as charge scheduling.

 

[CSFTN]

I am stuck on partially configured also but I'm not able to change as described. Suggestions?

How do I get the firmware update?

What is the point? Seems nothing can done on this page such as charge scheduling.

I will answer my own question. Older version (IIRC I had 0.8.4 IIRC) there is no way other than calling 510.249.2490. Newer versions have a button on their main web interface page to update firmware.

 

[Clark_Kent]

Change the breaker setting to something other than 60A, and then change it back. That should allow it to be "Fully Configured".

This absolutely worked. Thank you!

 

[Msd801]

Just worked for me too, Thanks!

 

[Xerxes1359]

Just got mine installed and it's also stuck on "Partially Configured." I tried to change the breaker setting but it says "forbidden." I've also tried power cycling the unit...For reference it is also on 0.8.55+gf94eafcd564fe0.

 

[btenison]

I had the same issues @Xerxes1359. I followed the manual update procedure at:

Troubleshooting a Gen 3 Wall Connector

Learn more about troubleshooting your Gen 3 Wall Connector and identifying common fault codes and their solutions.

www.tesla.com

That got me to 1.4.4 (the downloadable version). Once it rebooted (took a few mins), then it's functioning normally and is downloading an update.

HTH
Bruce

 

[dhollister]

Just got mine installed and it's also stuck on "Partially Configured." I tried to change the breaker setting but it says "forbidden." I've also tried power cycling the unit...For reference it is also on 0.8.55+gf94eafcd564fe0.

Had the same problem. To change that setting, I think you have to connect directly to the WiFi AP inside the wall connector (the one you connect to when you first set it up, "TeslaWallConnector_xxxxxx"). And I think that is only available for a few minutes after you first power on the connector, so you'll need to flip the breaker off and on to see it.

 

[Elettrico]

Change the breaker setting to something other than 60A, and then change it back. That should allow it to be "Fully Configured".

Just installed my TWC last night and this helped me. It will give you a warning about changing amp settings but it was not a problem. Thanks for the tip!

 

[wmillerwjm]

Change the breaker setting to something other than 60A, and then change it back. That should allow it to be "Fully Configured".

This worked perfectly! Thank you for sharing!!

 

[chand]

Thank you @JBenni for asking and @miimura for answering, I followed your method, now it is fully configured.

 

[TomServo]

I wonder why it defaults to 60 amps? Seems they would want to error on the side of CAUTION and select something lower (initially) like 32 amps.