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News for Model X owners with the dreaded shudder
- Thread starter Stavesacre21
- Start date
Brian's ReX
Member
Normal = Something that is consistent from mile '1'
Not Normal = Something that takes thousands of miles (in most cases) to start happening, and gets worse with mileage.
Just a thought: If the shudder is "normal", they MUST then have built it in to the new Raven, right? If the Ravens DON'T shudder.... they should be sent to the Service Center!
Sometimes cars have known faults that the manufacturer considers normal and will only fix if the customer makes a stink. TSBs are a common part of this. Now that there is a fix I would expect Tesla to repair it for people that ask, under warranty if it was reported while under warranty. That would be consistent with other manufacturers and the right thing to do.
Hey there. Yes for me it is the solution. Without having to set the suspension to "very low" when you are driving. These lowering brackets are adjustable so you can set your car to be in the factory "very low" position when having it in "low". When you set it to "very low" after having these brackets installed you will get "Lambo mode" which is awesome but needs caution with speed bumps. The shudder is gone and I am finally enjoying my car.
As to warranty. They would have to prove that something breaks because of the lowering brackets which is unlikely. I broke my rear drive unit recently. Tesla service replaced it without any remarks. They surely must have noticed the metal lowering brackets compared to the standard plastic ones but you never know.
Another Dutch forum member got these installed too and is very happy now and confirms loosing the shudder.
my other initial post:
Acceleration Shudder
hill
high fiber member
Big deal - ours took over a year for our X to shudder. It turns on how hard, & how often you hit it ... as well as suspension position when you do this. I can't waid for the fix that says, "stop hitting it hard".
LOL
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mtnbikr
Member
I had both the shudder and crunchy noises as well, last year they told me not to accelerate with the suspension in high settings
. This time as I saw the new part numbers on this thread and I am nearing 50000 miles I brought it in again, made the service tech accelerate and confirm the shutter on normal suspension height. They replaced the half shafts... JACKSHAFT ASSY, FR(1030632-00-A) 1.0
HALFSHAFT, FR RH, MODEL X(1027115-00-D) 1.0
HALFSHAFT, FR LH, MODEL X(1027111-00-D) 1.0
Maybe reach out again or try a different service center....
yerEVan
Active Member
Thanks for this. I took mine in for a few items and this being one of them. I sent these part numbers along. They were aware of a TSB regarding the shudder issue and they had the needed parts in stock and it should be done tomorrow. They said it takes about 3 hours to complete the job. I’ll report back when I get it.I had both the shudder and crunchy noises as well, last year they told me not to accelerate with the suspension in high settings
JACKSHAFT ASSY, FR(1030632-00-A) 1.0
HALFSHAFT, FR RH, MODEL X(1027115-00-D) 1.0
HALFSHAFT, FR LH, MODEL X(1027111-00-D) 1.0
Maybe reach out again or try a different service center....
Model S M.D.
Ludicrous Radiologist
Got about 29K mi on my car. Took my car in for tire replacement and airbag recall and had them take a look at my front ‘shudder’ problem again, which they claimed last time was ‘normal’ with suggested fix to leave it on low suspension. I demonstrated it to the tech on ‘standard’ suspension setting and referenced the parts mentioned in this thread as a potential fix. This time, they replaced the half shafts and jack shaft as well, seems like the same ‘D-rev’ as mentioned before. Shudder gone so far!!! We will see how long this lasts. I mentioned a motor mount as another possibility, but looks like it either wasn’t necessary or not part of the routine fix yet. This is for Model S btw, so not just a Model X issue...
Here are the parts:
3
Correction: General Diagnosis
Correction: Halfshaft Assembly - Front - LH (Remove & Replace)
Parts Replaced or Added
Part Quantity HALFSHAFT, FR, LH, MODEL S HPDM(1030615-00-D) 1.0
Correction: Halfshaft Assembly - Front - RH (Remove & Replace)
Parts Replaced or Added
Part Quantity HALFSHAFT, FR, RH, MODEL S HPDM(1030616-00-D) 1.0
Correction: Jackshaft Assembly - Front (Remove & Replace)
Parts Replaced or Added
Part
JACKSHAFT ASSY, FR(1030632-00-A) 1.0
https://static.nhtsa.gov/odi/tsbs/2019/MC-10162295-9999.pdf
Good write up on the process... question I have is I have Mar 19 build, the default setting for suspension is low...I do not get the shudder, if I put it in standard I can feel a slight shudder but not nearly as bad as an S loaner I had.
There have been so many comments on Tesla creating the new “standard” as “low” to minimize shudder and because the car is set to low it was aligned for this setting to minimize tire wear. I have no clue what is right, after reading the above service manual for the shudder it has the techs test the vehicle in standard suspension mode when they complete the process. This means, at least in my opinion, the original design was to have the vehicles in standard settings.
Good write up on the process... question I have is I have Mar 19 build, the default setting for suspension is low...I do not get the shudder, if I put it in standard I can feel a slight shudder but not nearly as bad as an S loaner I had.
There have been so many comments on Tesla creating the new “standard” as “low” to minimize shudder and because the car is set to low it was aligned for this setting to minimize tire wear. I have no clue what is right, after reading the above service manual for the shudder it has the techs test the vehicle in standard suspension mode when they complete the process. This means, at least in my opinion, the original design was to have the vehicles in standard settings.
yerEVan
Active Member
I just made ANOTHER service appointment and referenced this SB. Hopefully they have parts now that this is released.
SpudLime
Active Member
ive been following these threads for a while about the shudder, and I just now noticed my S has the issue. So thanks for posting the bulletin.
yerEVan
Active Member
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