On a side note, I was given the option of installing a new set of the current design axles and when the shudder comes back they would hook me up with the new fix then...or just wait until the part is released and Tesla would contact me to be an early adopter. Sounded like I was being offered to beta test the new axles. At any rate, I agreed just to wait until the new part is available. I did tell them that if this new part isn't out by October, I was gonna be knocking on their door for some of the new old stock. I'll be patient but also realistic. We all know Tesla...that could be a few weeks, or that could be 6 months. Not gonna drive with this for too long.
Can you see if you can get the new part number? There’s been some who have been told the same before and yet had the shudder come back after the “new” part was installed. It turned out the new part was the same as the old part.
After squeezing him for a little more info, he said that he was only told that they're in the final steps of production and that's why he can't say how long it will be. It sounds to me like it's definitely a different part.
I was told that early Model X VIN's actually DID have a different axle part number than the ones they are currently putting on vehicles. Perhaps that's the "new" part that you were originally told about. That be the case, indeed it was a fix...just not the right one for this problem.
Do they offer any ideas of cost of fixing the shudder?
Since most people are under warranty still, I don't think too many will have to worry about it. HOWEVER, I would think that with this being a known issue with the X for years, Tesla will very likely do the permanent fix as a "goodwill" repair for those out of warranty. If you make a big enough stink and escalate it up through Tesla service, i'd all but bet on them covering this since it's a known defect,
That said, I would wait until you hear from other people that they are actually installing these revised axles before you contact your SC to try to get them to GoodWill the repair.
Is this for all X's? I've never had this issue and wonder what range of cars we're discussing here...
If you search out "Model X shudder", you'll have enough threads to make your eyes bleed. Short of it...most X's seem to experience it at one point or another, but some don't. Seems to show up in the first 10K miles but ive head people upward of 20K to even 25K miles have it show up. It feels like a vibration or a shudder when you accelerate anywhere from medium to heavy acceleration. Its most obvious when suspension is on standard or higher, but when the axles get bad enough, even low or very low will cause it. Tesla's previous solution was to simply set your suspension to low, but it increases inner tire wear which isn't covered under warranty. They've said they've been working on a permanent fix for years now, and this is the first time i've ever heard Tesla themselves show any signs that something is actually on it's way to happening.
OP do you know if this is a a recall or as requested ?
Far as I can tell, this isn't being considered a recall as of now. IMO it SHOULD be a recall, but since it doesn't create any inherent danger or "supposedly" decrease safety or drivability, it's not considered so.
As I mentioned above tho, I'm i'd wager that if you're outside of warranty and have a severe shudder, they will likely GoodWill this repairs since it's a dime a dozen for all service centers.
