US Agency Probes Touch-Screen Failures in Tesla Model S
Documents posted Wednesday say the agency has received 11 complaints about the screens over the past 13 months in vehicles that have been in use from 3.9 years to 6.3 years.
If the screens fail, the cars will lose the rear camera display, causing reduced visibility. No crashes or injuries have been reported.
The probe covers 63,000 Model S vehicles with screens controlled by flash memory devices with finite lifespans based on the number of program and erase cycles, the documents said. The screens can fail prematurely because the memory can wear out.
The same screens and processors were used in 159,000 2012 through 2018 Model S and 2016 to 2018 Model X vehicles built through early 2018, the agency said.