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Nightmare Experience! Only 500 miles driven...
- Thread starter PMPHX
- Start date
Unfortunately you had the FIAT experience! Silly me bought a FIAT X1/9, it was a nightmare! I sued FIAT to get satisfaction! The problems you had mirror problems I had ! I'm sorry you and your family had to endure this crap!
LLWS
Member
So you sell the car back to Tesla and take a loss. Tesla turns around and sells the car to a waiting customer who's happy to get it probably same day. Tesla quickly makes an unexpected profit. At this point the only one who loses is he who overreacts. This whole plan seems like an asymmetric response to the untimely failure of an electrical component which ends in financial losses where none are necessary. So some American Motorists couldn't get a large fry for a couple hours without getting out of their seat and walking 30 feet from a parking space. I had a 2013 Model S, come tell me about breaking parts and visiting the Tesla SC. LOL I remember the old days of getting a call from some random Tesla person in California and them having me duct tape my cell phone down in my trunk while doing launches so they could allegedly listen to random things. How far we've come in the last decade with Tesla. It's been a journey.
Bottom line here is a rear motor replacement is actually relatively simple and quick fix. People hear motor replacement and have visions of the entire car coming apart and a week of labor. Motors in the Y are pretty much a quick change part and they can do it so fast at the SC I recommend waiting on it versus dropping it off unless of course you live across the street. If they have the part you're in and out in the time it takes to sit through an exceptionally boring Zoom call.
Bottom line here is a rear motor replacement is actually relatively simple and quick fix. People hear motor replacement and have visions of the entire car coming apart and a week of labor. Motors in the Y are pretty much a quick change part and they can do it so fast at the SC I recommend waiting on it versus dropping it off unless of course you live across the street. If they have the part you're in and out in the time it takes to sit through an exceptionally boring Zoom call.
I had a very similar experience where it stopped at a red light in the turning lane. MYLR has 2,200 miles on it. I submitted a roadside request in the app the called a tow truck which Tesla reimbursed later. I couldn't put it in gear but was able to put in transport mode. Long story short, Tesla service had it for about 2 weeks and replaced the rear drive unit. I've had it back for a couple weeks now and it drives fine.
so you didnt throw a hissy-fit, get your panties in a bunch, huff and puff, and demand a refund on your car like OP....
....and everything worked out fine?
good to know
Finally took my M3P with 4500 miles to Atlantic City, from Long Island (approximately 200 miles) with absolutely no issues. Tonight, I went to a Tesla charging station in Egg Harbor NJ to charge up 100% before driving home. The station somehow overcharged? and/ or killed the high voltage battery or rear drive unit 3DU. Car is dead! It was then towed to Cherry Hill NJ (60 miles away) and I ubered back to my hotel in AC. Tesla SC completed their diagnosis and is going to remove and replace the rear drive unit. Question: could overcharging have led to rear drive unit failure?
Operator64
Member
When you say 'overcharged' do you mean that the car was showing over 100% charged? Not sure that's possible. And that wouldn't have anything to do with the rear drive unit.
When it completed, or when you tried to drive away after unplugging?
Operator64
Member
So when you say “blew up“ was there an actual explosion? I’d be concerned about other damages.
I think he/she meant early life failure of certain electric or electronic components, which seems to be a real thing in these cars. Manufacturers of high availability computer systems run their chips through burn-in to weed out the early failures so that they don’t have to deal with failures in the field. Sounds like these drive units don’t go through that process.
Yeah, I think it was just random (bad) luck. Anecdotally, the rear drive units, if they are going to fail, seem to fail very early.
No explosion, but it did sound like popping a large balloon. Didn’t smell any smoke or burning, but after hearing that I just knew it was toast. Btw, the SC advised that the rear motor is ok, it’s just the inverter being defective and they are getting me back on the road today. Very impressive turnaround time. They towed my car about 60 miles, gave me a loaner and $100 Uber voucher. Overall, Cherry Hill Tesla really impressed me with excellent service.
Yes, the idea is catch those early “infant mortality“ failures through burn-in test and not send them to the field. It’s not free, of course, baking or burning in production parts will incur cost. The rest will eventually fail at the end of life but that’s expected.
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