So I took delivery of my 2021 Model S Plaid last week. 10k miles. Bought off Tesla site. Blue with cream interior. Was perfect on the inside and outside on delivery. Other than the driveshaft vibration from 35-50 mph was perfect. Fast forward a week later and get nail or something in my rear tire. Pretty big leak as it is flat in 8 hours after filling it. Take it to Firestone. Oh. They don’t have the pads/cups to lift a Tesla. Didn’t know about needing that. So take to discount tire. They have the pads/cup to lift it. They lift it and up and ask me where the wheel lock key is. I didn’t know it had wheel locks and didn’t think to check on delivery. I can’t find a key for wheel lock anywhere in car. Discount tire can’t remove without it.
Next day after driving 2 mpg on a flat tire to a gas station close by, I fill up and head to work. Another discount tire says they can break it off. So I head over there after buying a friends air pump and refilling, only to be told they can’t break the locl because it would damage the wheel. Have them fill tire up more and head to Dallas Tesla service center. There they try a random box of other manufacturers wheel lock removers and none fit right. They said it must be a Tesla wheel lock and each Lock is specific to the one key that it comes with. So there is no “master key”. So now it’s sitting at Tesla while they find out what to do. The service advisor said they have to look at pee-delivery pictures to determine if the wheel locks where there before delivery or after, “because some people put the lock a on after to game the system”. Whatever the hell that means. Inferred I might be responsible for wheel replacements (21 inch arachnids) depending on determination of that. I’m clearly furious at this point. I’m a physician and have no benefit of installing wheel locks to get something from Tesla.
So now it’s just sitting at Tesla Dallas. No phone call yet from anyone. Flat tire that can’t be fixed because the wheel can’t be removed. Anyone have any advice? This is f’n awful. Oh, and i have to take Uber rides to and from work (30 min drive each way) because my $121,000 car i bought from dealer can’t provide a loaner. After 4 Porsches and good Service, this sucks. I’ve only owned a Tesla for 9 days and starting to regret it.
Next day after driving 2 mpg on a flat tire to a gas station close by, I fill up and head to work. Another discount tire says they can break it off. So I head over there after buying a friends air pump and refilling, only to be told they can’t break the locl because it would damage the wheel. Have them fill tire up more and head to Dallas Tesla service center. There they try a random box of other manufacturers wheel lock removers and none fit right. They said it must be a Tesla wheel lock and each Lock is specific to the one key that it comes with. So there is no “master key”. So now it’s sitting at Tesla while they find out what to do. The service advisor said they have to look at pee-delivery pictures to determine if the wheel locks where there before delivery or after, “because some people put the lock a on after to game the system”. Whatever the hell that means. Inferred I might be responsible for wheel replacements (21 inch arachnids) depending on determination of that. I’m clearly furious at this point. I’m a physician and have no benefit of installing wheel locks to get something from Tesla.
So now it’s just sitting at Tesla Dallas. No phone call yet from anyone. Flat tire that can’t be fixed because the wheel can’t be removed. Anyone have any advice? This is f’n awful. Oh, and i have to take Uber rides to and from work (30 min drive each way) because my $121,000 car i bought from dealer can’t provide a loaner. After 4 Porsches and good Service, this sucks. I’ve only owned a Tesla for 9 days and starting to regret it.
jk jk
