So I took delivery of my Black P85 on Tuesday. After much joy of driving it home, after waking up the next morning, I discovered a TPMS warning that I have low pressure in one of my tires. I filled it up but an hour later the message came back After calling Tesla service and assuming this was a factory defect, they said bring the car by and we will take a look at it since it's only been about 24hrs since pickup. I got to the service center and after checking the car for about an hour they found a clean puncture in the rear left tire. Bummer, but I had to take my lumps and order a new PS2 Michelin tire at a cost of $760 bux! These tires are about 550 each at TireRack so I figured there is a "tesla tax" in there somewhere. I am informed at that point that the actual tires are not in stock so I have to leave the car until Friday. That is when the tire will come in and they will mount it. Not being happy about it but figuring I had no choice, I said ok. I got lucky as a new owner was picking up his Model S 60KWH and lived close to me so he was able to give me a ride back. Friday rolls around, and I am super excited to get my car back. Not only because I get a fully drivable car again, but Tesla had a due item for me (my paint armor) that would have been installed at the same time. I get someone to pick me up from my house, I take the train into the city (about an hour away) and schedule some convenient meetings down town so I can still get some work done. I also had some friends coming in from out of state and I planned on taking them around the city since I was there already anyway and would get a chance to drive the tesla a bit... At about 4pm I am almost finished with my day and see that no one has called me yet from Tesla. I call them and tell them that I'm picking up my car soon and just wanted to know what time they are opened till. I am then put on hold and 5 minutes later told that the car will not be ready until TUESDAY! Now I am stranded in the city with no way to get back and have completely scrapped all my evening plans, not to mention my friends that are a bit screwed as well since they were counting on me. The excuse was that no one has these tires in stock and that it is coming from some magical place called "the east coast" so it is going to take longer than they thought. Chicago is exactly 2 days ground shipping from anywhere on the east coast by the way so I am still confused as to why it is only arriving on Tuesday of next week since I dropped the car of on Wednesday. Moreover, I was shocked that no one called me to tell me THAT MORNING not to come and pick up the car. It was just an "oh by the way" kind of thing for them that the car will not be ready. They apologized and called me an Uber cab to at least get me home. I finally got home at about 10pm on Friday and decided to see if this tire was in fact as hard to get as I was told. Of course TireRack comes up and their Indiana warehouse has the tires and is only about an hour driving away from the Chicago service location! I was being fed BS all along, they just forgot to order it! This is hardly the customer service I expect from any car company, let alone one I just wrote a check for 100+k to 24hrs prior to the incident. Overall, it has the feel of no one being in charge. Don't get me wrong, I have loved Tesla, and the product, but this is just ridiculous as far as basic service is concerned! Once you write them a check, no one gives a damn about you at all. All I wanted was a call on Friday morning to make other plans and although unhappy, I would have just driven my ICE car to the city and not got completely screwed. If I knew also that the tire would have taken this long to get here, I would have just ordered it myself from TireRack and shipped it to their service center for installation, gotten my car on Friday AND would have paid at least 150 bux less for the whole thing! Let's see what happens on Tuesday... but at that point they will have the car for nearly an entire week... for just a punctured tire!