No Charge Stats Update in App

[JLC13]

Starting last week, the charge stats in the app are no longer updating. The car still charges fine and the app will indicate on the main screen the energy added in the last charging session but no updates in the charge stats bar chart. I've restarted the app a couple times but no change.

 

[beatle]

Still working for me. What year is your car? Can you still control the car (windows, hatch, summon, climate) with the app?

 

[JLC13]

Still working for me. What year is your car? Can you still control the car (windows, hatch, summon, climate) with the app?

2013. Everything else is still working.

 

[JLC13]

Must have been a temporary glitch. The missing data has appeared an the app is now updating properly, including the charge overnight last night.

 

[THEbuz]

This happens when you say “NO” in the Data Sharing permissions. There are three such elections, and you must say “YES” at least to the second one or the Charge Stats section of the mobile app disappears. What’s worse, your charging data will always and forever be missing for all charges occurring during the time you said “NO” to Data Sharing permissions.

 

[Boeingpilot]

This happens when you say “NO” in the Data Sharing permissions. There are three such elections, and you must say “YES” at least to the second one or the Charge Stats section of the mobile app disappears. What’s worse, your charging data will always and forever be missing for all charges occurring during the time you said “NO” to Data Sharing permissions.

Same issue

 

[THEbuz]

Same issue

I know. It’s retarded.