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No delivery on 24th =_=

Discussion in 'Hong Kong' started by ekwng, Jul 15, 2014.

  1. ekwng

    ekwng Member

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    #1 ekwng, Jul 15, 2014
    Last edited: Jul 24, 2014
    No delivery on 24th -> 31 July -> 5 Aug

    Informed by Delivery team that TD need more time to do paper works due to some options I've chosen, so I can't have my car on 24th July! :mad: Probably need to wait for another week!

    AFAIK most Sigs are Max Out, so I'm keen to know which "option" they're talking about?? How come those with same specs can get through?

    May be people at TD don't like the grey color I've picked? :cursing::cursing:
     
  2. DITB

    DITB Charged.hk co-founder

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    Did you order rear facing seats ?
     
  3. sonywong

    sonywong Member

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    I didn't get any calls about delay. I guess I can still get the car on the 24th.
     
  4. sonywong

    sonywong Member

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    Oh, they just told me the ship didn't arrive on time (supposed arrive today). Will push back at least 3 or 4 days.
     
  5. ekwng

    ekwng Member

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    No. Nothing special. Just max out with no winter package.

    I think quite a few, if not all, of Sigs are maxed out, and I can't think of why TD would hold back some in the same batch.

    May be a slim chance that I've chosen Grey, which is non-sig color, and TD think all sigs are in sig colors?

    Also Tesla HK team are very green. They really need to learn more from others about the paper work procedures etc. :frown:
     
  6. CCT

    CCT Member

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    So reasons for delay:

    ekwng - TD issues
    sonywong - shipment/weather

    hmm...
     
  7. EBill

    EBill Member

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    I agree with ekwng that many in the Tesla HK are very green offset by boundless enthusiasm. Despite the inconsistent stories from the delivery specialists, I'm hoping this desire to have an answer and please the customers is maintained by the service department.
     
  8. lx3h

    lx3h Charged.hk TSLA Grp Rep

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    I like this list, let's make one.
     
  9. DITB

    DITB Charged.hk co-founder

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    We can also add some more ideas for TM to use, they can come here for inspiration.
     
  10. AppleFan

    AppleFan Member

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    My Delivery Specialist let slip last night that while they originally thought next week's launch would be a "genuine" delivery of a few vehicles, that will no longer be the case. He didn't cite the specific reason (he vaguely mentioned shipping and TD issues), but it seems even the Signature vehicles would not be delivered at the end of this month. And that certainly aligns with what ekwng and sonywong heard for their vehicles.
    My interpretation is that (1) even the deliveries at the top of DITB's list (i.e. the Signatures) are delayed 1-2 weeks; and (2) the rest of the deliveries will be more "spread out" such that as far as down as me on the list would be delayed 4-6 weeks from the original early September estimate I was given.

    I think DITB's estimates are as good as any at the moment. But my fear is that this is only a sign of things to come. That is, there will be further delays. I subsequently found that my Delivery Specialist is pretty much a fresh graduate from university (finished Bachelors' in 2012 and Masters' in 2013). Certainly when he called me to deliver the "bad news" of the delay, I found him very unprepared. He blamed part of the communication problems on Linda and the US team as being "unfamiliar with the Hong Kong situation" but I found it much more pleasant to deal with her than with him. Anyway, all of this doesn't bode well for us for dealing with Tesla going forward.
     
  11. DITB

    DITB Charged.hk co-founder

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    Maybe Tesla Motors failed to bribe the right officials in TD? Or maybe the opposition bribed them more than Tesla did, to stall approvals?

    These officials have way too much power, like so many government offices in HK which seem to care more for their own job than the public "service" they are really supposed to supply. Surely, the safest car ever produced cannot be THAT hard to approve?
     
  12. Vmax

    Vmax Member

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    Approval in HK governments departments sometimes takes unreasonable long time, but bribing is not the issue here. I firmly believe believe Hong Kong is relatively clean. According to Transparency International, HK is ranked before Japan and the US!
     
  13. DITB

    DITB Charged.hk co-founder

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    But why do they have to overcomplicate and drag everything into an eternity of waiting and standing in line?

    Drivers license test: 9 months wait (for the practical test)

    Pleasure license test: 4-6 months wait (for G2 license, up to 15 meters)

    HK ID, visa, and the numerous approvals and licenses required for anything and everything in Hong Kong - where does all the general foot dragging come from?
     
  14. Vmax

    Vmax Member

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    Bureaucracy. Simple as that.
     
  15. CCT

    CCT Member

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    Some of us really should get a part-time job at Tesla HK to straighten them out haha. I believe many of us here are more knowledgeable (about Tesla, the Model S and EVs) than some fresh grad newbies, and certainly VERY passionate. Should get hired straightaway by Tesla HK if you have the time to spare. Consider the pay a compensation for the delays.
     
  16. Lerxt

    Lerxt Member

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    Tesla are paying peanuts to the DS, they are getting what they pay for.
     
  17. DITB

    DITB Charged.hk co-founder

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    Why does that sound so familiar Lerxt ...
     
  18. sonywong

    sonywong Member

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    Just went to their new office to settle payment and signed some paper for the vehicle's registration. Now they said I should get my car on the 31
     
  19. Lerxt

    Lerxt Member

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    Yes. I think Swire must have a stake in TM.
     
  20. DITB

    DITB Charged.hk co-founder

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    No, I cannot believe that, it's not the same kind of tough love.

    Btw I heard an officer on South Lantau is also reservation holder. PM me if you know who else ordered.

    ekwng and sonywong - have you had any updates as to why there are delays? If 23rd of July isn't any official delivery event - what will it be, those Sig customers will "Borrow" their cars inside the Kai Tak terminal - then give it back until TD gets their finger out?

    If it is really HK TD being silly - why don't TM just say the truth:

    The authorities are obstructing the entry of Model S.

    Maybe they are afraid it would make things even worse.
     

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