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No Delivery Window

kvothe

Member
Apr 27, 2021
14
31
Mountain View, CA
I ordered a Model Y on 4/13, and completed all of the information, however I don't see any delivery window on my reservation (never have since day 1). Is anyone else experiencing the same issue?
 

live2veg

Member
Mar 18, 2020
47
22
Campbell, CA
I ordered a Model Y on 4/13, and completed all of the information, however I don't see any delivery window on my reservation (never have since day 1). Is anyone else experiencing the same issue?
Tesla schedule home delivery for this Thursday yesterday. Today they changed and now scheduled to pick-up in Fremont. No time given until day of pick-up.
 

kvothe

Member
Apr 27, 2021
14
31
Mountain View, CA
Tesla schedule home delivery for this Thursday yesterday. Today they changed and now scheduled to pick-up in Fremont. No time given until day of pick-up.
Did you have the same issue originally where you don't see any estimated delivery window. I'm asking because it seems everyone else gets a ballpark estimate of delivery after ordering (even though it's not very accurate), and it seems I'm the only one that doesn't have one.
 

dc5itr888

Member
Nov 13, 2020
115
34
Los Angeles
Did they assign you a vin? And also say on your Tesla Account does it say status of " Prepare for Delivery"?

If you have a VIN assigned to you, it needs to make its way to your nearest Delivery/ Service Center, once it gets there I think it will generate a text to you to prepare you for final payment/ last steps. After that, in the text it will provide a link for you to schedule your delivery date.

I got all of that but when I went to the link on my delivery text, all of the calendar appointments were grayed out. I ended up calling them and that's where they can manually set up your appointment
 

kvothe

Member
Apr 27, 2021
14
31
Mountain View, CA
Did they assign you a vin? And also say on your Tesla Account does it say status of " Prepare for Delivery"?

If you have a VIN assigned to you, it needs to make its way to your nearest Delivery/ Service Center, once it gets there I think it will generate a text to you to prepare you for final payment/ last steps. After that, in the text it will provide a link for you to schedule your delivery date.

I got all of that but when I went to the link on my delivery text, all of the calendar appointments were grayed out. I ended up calling them and that's where they can manually set up your appointment
Thanks for your response!

No VIN yet. This is the message I see:

We will reach out to you to schedule your delivery date. Delivery time frame is based on order date, profile submission, delivery location and vehicle configuration.
 

dc5itr888

Member
Nov 13, 2020
115
34
Los Angeles
Thanks for your response!

No VIN yet. This is the message I see:
No problem. Based off of what I witness on my buying purchase experience, you're going to get assign a vin once they find a car build that matches your order.

Your Tesla acct right now probably has a Expected arrival date/ or lack of as it sounds like a few members on a few threads here that theirs disappeared today and will probably get updated tomorrow. It's all a waiting game now.
 

kvothe

Member
Apr 27, 2021
14
31
Mountain View, CA
No problem. Based off of what I witness on my buying purchase experience, you're going to get assign a vin once they find a car build that matches your order.

Your Tesla acct right now probably has a Expected arrival date/ or lack of as it sounds like a few members on a few threads here that theirs disappeared today and will probably get updated tomorrow. It's all a waiting game now.
Thanks!

I guess if I don't see anything show up by the end of the week, I'll probably call to see if there might be some issue with the order, as I never saw any estimated date on my account.
 

avi7116

Member
Apr 22, 2021
16
20
Dublin,CA
Tesla schedule home delivery for this Thursday yesterday. Today they changed and now scheduled to pick-up in Fremont. No time given until day of pick-up.
I am getting home delivery this Thursday, i suppose to get yesterday but due to technical issue, i am getting on this Thursday in Dublin.
 

Schwifty_Jack

Member
Apr 15, 2021
32
30
Chicago
I had delivery date ranges that varied for a few days and for the last week have had delivery estimate of "-". No VIN assigned, no preparation for delivery notice or texts, nothing.

Basically, it's a total crap shoot.
 

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