No Keys and Car in Underground Garage

[Jlewis2]

My friend just lost my last key card and in the same weekend I got a new phone so my new phone isn’t connected to the car yet.

The car is in an underground garage with no cell phone service so I can’t use remote start.

Will mobile service be able to program a new key card for me if the car isn’t able to connect to the internet or Wi-Fi?

 

[EVRider-FL]

You should be able to add the car to your phone outside of the garage, just by installing and logging into the Tesla app. Once you do, you can get into the car using app because it uses Bluetooth to unlock the car if you're near it, and you should be able to use the phone key to drive it. It's worth a try anyway.

I don't know if service can program a key card without having one of the originals, but they probably can.

 

[stopcrazypp]

You should be able to add the car to your phone outside of the garage, just by installing and logging into the Tesla app. Once you do, you can get into the car using app because it uses Bluetooth to unlock the car if you're near it, and you should be able to use the phone key to drive it. It's worth a try anyway.

I don't know if service can program a key card without having one of the originals, but they probably can.

Phone key needs to be added to car for bluetooth to work. You also need a key card to add a phone key. If you install the app on a random phone without the phone key being added in car, you can only use the LTE based unlock, which requires the car to have reception.

I'm guessing OP will most likely need a tow truck to tow the car back to the surface where it has reception. Even the mobile service will have a hard time as they would need to essentially break into the car to do anything.

 

[father_of_6]

This post sounds a lot like.. "I stole a Model 3, put it in a Faraday cage, and removed the GPS... can y'all tell me how to get a new key card?"

Im not saying you *did* steal it, just that it sounds the same. Okay, I'm saying you stole it.

 

[father_of_6]

I was only joking when I wrote that... but after reading the original post again, I'm confident you stole this vehicle. Prove me wrong.

• You lost a key card and didn't replace it?
• You gave your other key card to your "friend" at the same time that you replaced your phone... and didn't take the 30 seconds to set up your Bluetooth key?
• Now your "friend" lost the other key card?
• And after ensuring that you have no keys, you decided to park the car below ground where the car can't get cell service.

Just bring your old phone with you to the car and use the Bluetooth key.

 

[nate704]

My mom told me that stealing is bad.

 

[stopcrazypp]

I was only joking when I wrote that... but after reading the original post again, I'm confident you stole this vehicle. Prove me wrong.

• You lost a key card and didn't replace it?
• You gave your other key card to your "friend" at the same time that you replaced your phone... and didn't take the 30 seconds to set up your Bluetooth key?
• Now your "friend" lost the other key card?
• And after ensuring that you have no keys, you decided to park the car below ground where the car can't get cell service.

Just bring your old phone with you to the car and use the Bluetooth key.

OP did ask specifically if mobile service can do anything, so I would not automatically assume the worst motives possible. It could just be a bad coincidence.

 

[father_of_6]

OP did ask specifically if mobile service can do anything, so I would not automatically assume the worst motives possible. It could just be a bad coincidence.

Sure. And no one owes me any proof. It's more fun this way though.

 

[Jlewis2]

Phone key needs to be added to car for bluetooth to work. You also need a key card to add a phone key. If you install the app on a random phone without the phone key being added in car, you can only use the LTE based unlock, which requires the car to have reception.

I'm guessing OP will most likely need a tow truck to tow the car back to the surface where it has reception. Even the mobile service will have a hard time as they would need to essentially break into the car to do anything.

Luckily (unluckily?) the doors are unlocked so mobile will be able to get. Whether they’ll be able to actually reprogram a key remains to be seen. That’s what I was trying to figure out and they haven’t been responsive in answering that.

 

[rpiotro]

Again! Another example of why you should always have a spare key card. If I remember correctly they are two for $35. No excuse. Consider It a hard lesson learned.

"If you can't set a good example, then set a terrible warning". ___ Me

I've done both a few times in my life.

 

[Birdsfan]

Where's your previous phone? My wife also has access to my car via the app on her phone, so she serves as a backup.

Being able to get into the car is a plus. Perhaps you can hotspot a few WiFi repeaters to get a signal to your car.

OR.... your could contact the car's rightful owner and tell them where it's hiding.

I'm with father_of_6, a new member AND a string of misfortune... The real question to Father_of_6 is how one becomes a "membler"?

 

[RayK]

<snip> The real question to Father_of_6 is how one becomes a "membler"?

You mumble while saying the word "member".

 

[stopcrazypp]

Luckily (unluckily?) the doors are unlocked so mobile will be able to get. Whether they’ll be able to actually reprogram a key remains to be seen. That’s what I was trying to figure out and they haven’t been responsive in answering that.

From people that had it reprogrammed that I have read, they pretty much always have it at the SC, so not sure if it can be done with the car not having any internet connection. Anyways, whatever the solution ended up being, try to reply back to this thread so it may help others.

I remember a similar story with someone that had a broken fob and they ended up finding a tow truck that was able to tow the car back to the surface (without car being able to be put into tow mode, the tow truck had either a flatbed or dollies). Then it's a simple matter of starting the car manually with the app.

Dennis From 'Always Sunny' Got His Tesla Stuck in a Parking Garage Because the Car Couldn't Connect to the Internet

Glenn Howerton, star of 'It's Always Sunny in Philadelphia,' tells the maddening story of how his Model X got stuck in an underground garage for two days.

jalopnik.com

So that is always an option.

 

[Sophias_dad]

Dumb question... do you still have your old phone handy?

 

[Gumball]

Mobile service can pair new cards to your car without an existing card, but they need a internetconnection to do so.

 

[jeremymc7]

I always have my phone with me programed with Tesla app AND a card key as well on my wallet.

Sometimes the phone doesn’t work; or I should say doesn’t work fast enough so I just tap my wallet on the car.

 

[father_of_6]

I'm with father_of_6, a new member AND a string of misfortune... The real question to Father_of_6 is how one becomes a "membler"?

True memblers never tell.

 

[KenC]

My friend just lost my last key card and in the same weekend I got a new phone so my new phone isn’t connected to the car yet.

The car is in an underground garage with no cell phone service so I can’t use remote start.

Will mobile service be able to program a new key card for me if the car isn’t able to connect to the internet or Wi-Fi?

Someone lost your "last" key card?!? Are you sure they're a friend?

 

[DOOLMTR]

My friend just lost my last key card and in the same weekend I got a new phone so my new phone isn’t connected to the car yet.

The car is in an underground garage with no cell phone service so I can’t use remote start.

Will mobile service be able to program a new key card for me if the car isn’t able to connect to the internet or Wi-Fi?

How far underground is it? A trick may be to config your mobile hotspot SSID and password to match your home network. Turn on the hotspot and see if something connects. Then try remote start.

 

[Darmie]

Luckily (unluckily?) the doors are unlocked so mobile will be able to get. Whether they’ll be able to actually reprogram a key remains to be seen. That’s what I was trying to figure out and they haven’t been responsive in answering that.

Get in there, put the car in tow mode and get it up near cell coverage. Use the app to start car, drive to nearest service center, buy key cards. Have them program.