Ok, so my wife is ready to drive our Tesla Model Y into a wall. Her iPhone 11 Pro Max basically no longer works as a key for the Tesla. We have deleted the phone from the car, and set it back up. We have deleted the app on the phone, and reinstalled. Neither helped.
I of course have scoured the internet to no avail. So, hoping we can find someone with a big brain here.
The only thing I have found that could be related to this is that in her phone when I open the Tesla App under settings, I can see she has everything enabled (BT, Cell Data, etc), however there is no option for location services. Almost as if the app doesn't have built in Location Services it's requesting. Checking under Privacy and Location Services also doesn't show the app. So quite simply there is no way for us to authorize the app to "Always" use the location services.
Now, the one thing we haven't done, and quite frankly can't do easily, is a full phone reset. Her phone is used for her work and has a ton of proprietary software on there that would require us to part the oceans to get reinstalled.
I am an Android guy, so doing my best here. The only thing I can figure out is that there may be an issue with the Tesla App released by Tesla, but that is a big guess.
I of course have scoured the internet to no avail. So, hoping we can find someone with a big brain here.
The only thing I have found that could be related to this is that in her phone when I open the Tesla App under settings, I can see she has everything enabled (BT, Cell Data, etc), however there is no option for location services. Almost as if the app doesn't have built in Location Services it's requesting. Checking under Privacy and Location Services also doesn't show the app. So quite simply there is no way for us to authorize the app to "Always" use the location services.
Now, the one thing we haven't done, and quite frankly can't do easily, is a full phone reset. Her phone is used for her work and has a ton of proprietary software on there that would require us to part the oceans to get reinstalled.
I am an Android guy, so doing my best here. The only thing I can figure out is that there may be an issue with the Tesla App released by Tesla, but that is a big guess.