Might be an iOS 13 App Store. You have to manually search for the Tesla App in the App Store and select the Tesla App and press update. Not automatically appearing in the updates section that is now in your account in the upper right corner in iOS 13 (pressing the circle with your image And then scrolling down) . Weird. Also make sure you reselect notification settings, calendar app sync, Face ID... always seems to be necessary after signing out or updating app.