Welcome to Tesla Motors Club
Discuss Tesla's Model S, Model 3, Model X, Model Y, Cybertruck, Roadster and More.
Register

... no longer in account Tesla app Error

mattreidy

Member
Oct 29, 2014
112
45
Richmond, VA USA
Anyone else get this recently?

I was able to log into the app again and everything was normal... got this error twice in the past week. MS 100D
242148A1-E35B-46C1-8CE2-D72DD51E9F55.jpeg
 

NewTMSMan

Active Member
Aug 21, 2017
1,089
1,392
USA
Had to log back in to mine, and still one of my cars would not load. Had to reboot that one and then all 3 were good. Make sure you update to the most recent version of the App as well.
 

Daniellane

Supporting Member
Supporting Member
Aug 13, 2017
2,490
2,987
Camas, Washington
Never understand how people aren’t current on all apps. I check the App Store at least daily. :D
Might be an iOS 13 App Store. You have to manually search for the Tesla App in the App Store and select the Tesla App and press update. Not automatically appearing in the updates section that is now in your account in the upper right corner in iOS 13 (pressing the circle with your image And then scrolling down) . Weird. Also make sure you reselect notification settings, calendar app sync, Face ID... always seems to be necessary after signing out or updating app.
 

boaterva

Supporting Member
Supporting Member
Apr 2, 2016
7,572
3,746
Northern Virginia, USA
Might be an iOS 13 App Store. You have to manually search for the Tesla App in the App Store and select the Tesla App and press update. Not automatically appearing in the updates section that is now in your account in the upper right corner in iOS 13 (pressing the circle with your image And then scrolling down) . Weird. Also make sure you reselect notification settings, calendar app sync, Face ID... always seems to be necessary after signing out or updating app.
All I do is press Update All. Never had a problem updating the Tesla app or any other. Yeah: the 13 method sucks but you can also update everything with a deep press of the App Store icon and select Update.
 

Daniellane

Supporting Member
Supporting Member
Aug 13, 2017
2,490
2,987
Camas, Washington
All I do is press Update All. Never had a problem updating the Tesla app or any other. Yeah: the 13 method sucks but you can also update everything with a deep press of the App Store icon and select Update.
Actually update all did not even have a Tesla app in the list even though the update had already been around for three days.
The only way I could get it was to actually search for the app where I then had to select it as I stated above and hit the update button. It even shows the open button as if it’s already updated when it comes up in the search list.
You don’t see the update button until you actually select the app from the list of items found by the search. Weird
 
  • Like
Reactions: boaterva

boaterva

Supporting Member
Supporting Member
Apr 2, 2016
7,572
3,746
Northern Virginia, USA
Actually update all did not even have a Tesla app in the list even though the update had already been around for three days.
The only way I could get it was to actually search for the app where I then had to select it as I stated above and hit the update button. It even shows the open button as if it’s already updated when it comes up in the search list.
You don’t see the update button until you actually select the app from the list of items found by the search. Weird
One thing I do is pull down from the top several times to ‘update’ the list. That refreshes the list and often/always seems to adds many more apps to the ‘needs an update’ pile. No idea how often it automatically updates the list but probably not often enough!

Note that weirdly pulling down once often also doesn’t do the trick! Twice is needed.

Forgot to mention this since it’s been a habit of mine for too many years!
 
Last edited:

Products we're discussing on TMC...

About Us

Formed in 2006, Tesla Motors Club (TMC) was the first independent online Tesla community. Today it remains the largest and most dynamic community of Tesla enthusiasts. Learn more.

Do you value your experience at TMC? Consider becoming a Supporting Member of Tesla Motors Club. As a thank you for your contribution, you'll get nearly no ads in the Community and Groups sections. Additional perks are available depending on the level of contribution. Please visit the Account Upgrades page for more details.


SUPPORT TMC
Top