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No longer matching CarMax?

Discussion in 'Model S: Ordering, Production, Delivery' started by hjzs2k, May 28, 2020.

  1. hjzs2k

    hjzs2k Member

    Joined:
    Oct 26, 2017
    Messages:
    33
    Location:
    New York
    Haven't posted here for a long while. Recently decided I wanted to upgrade to the new Raven Performance so I started probing for inventory cars. Got my appraisal, which was disappointing, and the SA told me to try my luck with CarMax since they price match. I took it and got a number that was 6.5k higher.

    Fast forward to yesterday, which the additional price drop, I thought what a great timing. Call SA back and she told me they stopped matching on CarMax values that same morning.. Is this a thing now?

    What's funnier, is that I read somewhere else where the SA mentioned Tesla will stop matching on June 1st. I called another location just to double check and of course with Tesla disjointed internal communications, was told that they haven't price matched CarMax for months.

    Anyone out there with any accurate information or an SA they've worked with that is following the June 1st date?
     
    • Informative x 1
    • Love x 1
  2. CapeOne

    CapeOne Member

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    New England
    I think there may be two scenarios at play here.....matching on Tesla traded vehicles (i.e., trading a Tesla for a Tesla) and matching on NON-Tesla traded vehicles (i.e., trading a BMW for a Tesla). I believe Tesla stopped matching CarMax for Tesla vehicles a while ago but had still been matching on non-Tesla vehicles. Perhaps that has now changed??
     
  3. hjzs2k

    hjzs2k Member

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    It's all confusing. When I first started this convo with the advisor, she was the one that said to get a quote from CarMax knowing I had a Tesla trade. But you're right, I read older posts here and there about Tesla not matching on Tesla quotes for a while. I just wish they would have a standardization on responses somewhere I can reference.

    *For shts and giggles, I called 3 different Tesla locations and got 3 different responses to when they stopped matching.
     
  4. CapeOne

    CapeOne Member

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    New England
    I agree. You'd think there would be a bit more consistency among the Tesla stores/galleries since they are all owned and operated by Tesla but customer shopping/buying experiences, answers to questions, etc. have been known to vary from location to location. Same goes for Tesla service centers.
     
  5. tesshla

    tesshla Member

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    Location:
    PA
    I am in process of purchasing a used MS and was told June 1 was when they'd stop matching CarMax all together. I just made it - my CarMax quote was $5,600 higher.
     
    • Like x 1
  6. hjzs2k

    hjzs2k Member

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    Your trade was a Tesla? Also, did you already have a deposit on it before yesterday? Either way, congrats!
     
  7. rydo_25

    rydo_25 New Member

    Joined:
    May 29, 2020
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    Location:
    los angeles
    i was also told they would match carmax and that the policy is changing on 6/1 but after i reserved the car and submitted carmax's appraisal it's crickets. they knew i was trading in my S and that CM appraisal was 10k higher. was your used advisor a woman from NJ by chance?
     
  8. hjzs2k

    hjzs2k Member

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    Good luck with it. I'm curious to know if you get yours matched.

    Mine is a woman from NY. She's been really friendly but doesn't sound like there's much to do about orders that wasn't placed prior to the price drop.
     
  9. rydo_25

    rydo_25 New Member

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    Location:
    los angeles
    may have been NY...i imagine it's the same person. Since i'm buying used maybe i'll get lucky. keep you posted!
     
  10. tesshla

    tesshla Member

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    No, my trade was not a Tesla. My deposit was placed around the 22nd.
     
  11. mrbulk

    mrbulk Member

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    Las Vegas NV
    I'm thinking the big factor currently is the tremendous slowdown in sales of almost Everything (except maybe food, sanitizer stuff and toilet paper, etc.) and seeing news articles about overflowing used car lots and car rental lots and Hertz bankrupting and no major auto auctions in months (a major mover and determinant of used car prices), all combining to make everybody super squirrely about committing to a firm figure on a trade.
    But maybe things will improve now that the economy is slow-opening back up.
     
  12. Covidius

    Covidius Member

    Joined:
    Apr 26, 2020
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    Location:
    Las Vegas
    Hopefully picking up a new S Saturday! I gaurentee you at least as of this writing they are matching Carmax on my trade. The local sales people were of the belief this can be done up to June 1.
     
    • Like x 1
  13. FlatSix911

    FlatSix911 Porsche 918 Hybrid

    Joined:
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    Silicon Valley
    Thanks for sharing this information... and sad to see the price matching going away in June.
     
  14. CapeOne

    CapeOne Member

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    Location:
    New England
    Several months ago, CarMax stated that they were no longer selling Teslas (at least temporarily) due to unspecified "service and parts" issues. This may have something to do with Tesla's decision to stop matching CarMax values.

    Carvana, however, still sells Teslas.
     
  15. rydo_25

    rydo_25 New Member

    Joined:
    May 29, 2020
    Messages:
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    Location:
    los angeles
    So, I was told today that Tesla will continue to price-match CarMax all day long on non-Tesla vehicles, but that they have never price-matched another Tesla with CarMax I have heard from employees that they stopped price matching last week, I heard from my sales advisor that the final day to match was June 1st and I hearf from the used delivery team today that it's never been a thing.
     
    • Funny x 1
  16. Kotton

    Kotton Member

    Joined:
    May 27, 2020
    Messages:
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    Location:
    Vancouver
    its worth to sell your self. Tesla offered me $5000 for a 2011 Mercedes c300 with 93000km. Ended up selling for 10k in 1 day.
     

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