Welcome to Tesla Motors Club
Discuss Tesla's Model S, Model 3, Model X, Model Y, Cybertruck, Roadster and More.
Register

No longer sleeping after 2021.4.11

TM3ATX

Member
Sep 13, 2019
23
22
Austin
Has anyone had their car stop sleeping after the latest update? I left on a trip last week and left my car at home. A camera in the garage has been reporting a "sound" event nearly every 15 min for over a week. The car stays awake for approx 15min, then you hear the relay click and it sleeps for 3-5 min, then you hear it click and wake back up starting the cycle again. My Unifi network logs also confirm this behavior. Before I left it was doing this some so I tried the following with no luck. No surprise my car is now draining about 5% per day jut chilling in a 70 degree garage.

1) Hard Reboot (Dozens of times)
2) Power Off in the menu
3) No 3rd party apps and even changed my Tesla password.
4) Disconnected USB devices
5) Switched from V3 wall connector to mobile connector
6) Turned off WiFi

I've been looking and have not seen anyone else report this, but after returning and trying all the troubleshooting steps again I'm looking at which issue type to file it under in the service section of the Tesla app. I've had my Dual Motor Model 3 for 2.5 years and never experienced this.. If anyone has a suggestion on something else to try that might help it sleep, I would appreciate your experience.
 
  • Informative
Reactions: KenC

cwhite51

Member
Mar 16, 2021
7
10
Atlanta, GA
I received a notification that 2021.4.13 was available to install on my car. After installing it this morning, I thought I’d see if it happened to fix the problem. I currently have my car plugged in at home, not currently charging, and it has been asleep for 15 minutes so far. It usually didn’t stay asleep for any more than 1-3 minutes before. This could be the fix, but we’ll see if this keeps up.
It looks like 2021.4.13 is the fix, folks! My car has been sleeping while plugged in without issue for nearly six straight hours.
 
Upvote 0

TM3ATX

Member
Sep 13, 2019
23
22
Austin
I just got 2021.4.13, crossing my fingers it has the software fix
I received a notification that 2021.4.13 was available to install on my car. After installing it this morning, I thought I’d see if it happened to fix the problem. I currently have my car plugged in at home, not currently charging, and it has been asleep for 15 minutes so far. It usually didn’t stay asleep for any more than 1-3 minutes before. This could be the fix, but we’ll see if this keeps up.
That's great if it really has the fix in 2021.4.13! Better for everyone. vs getting parts replaced.
 
  • Like
Reactions: cwhite51
Upvote 0

fiehlsport

Member
Jul 30, 2020
44
19
Binghamton, NY
Was able to get Mobile service here today to replace the charge port ECU and it did not fix it!

My car also doesn't have .13 provisioned to it yet, so I guess I'll just have to wait for the SW to come through.
 
Upvote 0

RLEE

Member
Jun 14, 2019
88
35
Philadelphia PA
Service center replaced ecu and fixed a few other items (breather vents, musty smell, rear gasket issue, and loose drivers chair). Experience was great. Charging now, will leave overnight to see if issue is fixed, will report back. I'm also still on .12 version.
 
Upvote 0

fiehlsport

Member
Jul 30, 2020
44
19
Binghamton, NY
Any of you guys with the new ECU get 4.13 yet?

My mobile tech said there was a 50/50 shot of the ECU fixing my issue, and sure enough it didn't. He started looking at some live data on the car with his iPhone and saw that the "front computer" was not sleeping due to an HVAC call that wouldn't go away.
 
Upvote 0

Buckarooo

Member
Nov 14, 2019
31
12
Los Angeles
Any of you guys with the new ECU get 4.13 yet?

My mobile tech said there was a 50/50 shot of the ECU fixing my issue, and sure enough it didn't. He started looking at some live data on the car with his iPhone and saw that the "front computer" was not sleeping due to an HVAC call that wouldn't go away.
I'm on 4.12 and have been for a couple weeks. My issues started a few versions before that.
 
Upvote 0

TM3ATX

Member
Sep 13, 2019
23
22
Austin
Any of you guys with the new ECU get 4.13 yet?

My mobile tech said there was a 50/50 shot of the ECU fixing my issue, and sure enough it didn't. He started looking at some live data on the car with his iPhone and saw that the "front computer" was not sleeping due to an HVAC call that wouldn't go away.
I have 4.13 and things are still working fine. Interesting on the HVAC, they stated they saw calls from the chargeport on my car before the update.
 
  • Like
Reactions: fiehlsport
Upvote 0

fiehlsport

Member
Jul 30, 2020
44
19
Binghamton, NY
I have 4.13 and things are still working fine. Interesting on the HVAC, they stated they saw calls from the chargeport on my car before the update.
Well, I just went out to the garage and my car is plugged in and sleeping on 4.12. I guess it took a day or two. So we can consider mine fixed now too. :)

The HVAC thing must've been completely unrelated... strange.
 
  • Like
Reactions: TM3ATX
Upvote 0

ericscottf

Member
Jul 30, 2016
105
37
NY Metro area
Hi all

I'm on 2121.4.12
I've noticed that my contactors are thunking once every 2 to 5 minutes, while parked at home, not charging but plugged in. Sentry mode is off. I can tell the car isn't asleep b/c my cig lighter port is powered (I can tell from outside the car, I have an lcd rear view mirror plugged into it). It used to be that it would be dark until I opened the door, then it would power up. Seems to always be on now.
Car also connects to the app instantly, no more "waking up".

I don't use teslafi or any other external stuff that would keep it awake.

At first I thought this was only happening when I was near the car and it was waking up b/c I was nearby with my phone, but someone mentioned to me that it was happening when I was far away.

Is this normal these days? Thoughts?
 
Upvote 0

Timbo2

Member
Jun 8, 2019
139
107
USA
Hi all

I'm on 2121.4.12
I've noticed that my contactors are thunking once every 2 to 5 minutes, while parked at home, not charging but plugged in. Sentry mode is off. I can tell the car isn't asleep b/c my cig lighter port is powered (I can tell from outside the car, I have an lcd rear view mirror plugged into it). It used to be that it would be dark until I opened the door, then it would power up. Seems to always be on now.
Car also connects to the app instantly, no more "waking up".

I don't use teslafi or any other external stuff that would keep it awake.

At first I thought this was only happening when I was near the car and it was waking up b/c I was nearby with my phone, but someone mentioned to me that it was happening when I was far away.

Is this normal these days? Thoughts?
Take a look at this thread.


(moderator note: posts moved to existing thread on discussion, thanks for pointing it out)
 
Upvote 0

About Us

Formed in 2006, Tesla Motors Club (TMC) was the first independent online Tesla community. Today it remains the largest and most dynamic community of Tesla enthusiasts. Learn more.

Do you value your experience at TMC? Consider becoming a Supporting Member of Tesla Motors Club. As a thank you for your contribution, you'll get nearly no ads in the Community and Groups sections. Additional perks are available depending on the level of contribution. Please visit the Account Upgrades page for more details.


SUPPORT TMC
Top