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No LTE connection in car

Discussion in 'Model S' started by Jeevesbond, May 1, 2018.

  1. Jeevesbond

    Jeevesbond Member

    Joined:
    Jan 2, 2018
    Messages:
    35
    Location:
    Nj
    No lte connection this morning in car. Any ideas why or how to fix. Did a soft mcu reboot. Means i have no streaming channels and no way to connect via app.
     
  2. Marilyn

    Marilyn Member

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    Mar 27, 2017
    Messages:
    15
    Location:
    Atlanta
    I'm having the same issue. No LTE, no streaming and phone app won't connect.
     
  3. nickell

    nickell Member

    Joined:
    Nov 17, 2017
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    75
    Location:
    Newnan, GA
    Same problem, must be something going on. Reboots didn’t fix it.
     
  4. jlutzwpi

    jlutzwpi Member

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    Jan 4, 2016
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    Location:
    United States
    Me too. I'm in Massachusetts.
     
  5. MurrayJimW

    MurrayJimW Member

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    Apr 17, 2017
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    Location:
    Winston Salem, NC
    Must be system wide- same here in NC. Someone forget the bill?
     
    • Funny x 3
  6. Johnmbureau

    Johnmbureau Member

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    Sep 26, 2017
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    Location:
    Columbus OH
    Same here on my X in OH .. made for a quiet drive and unpredictable traffic :)
     
  7. jmag999

    jmag999 Member

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    Aug 16, 2017
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    Location:
    RI
    Same here. MA and RI. MCU reboot did not recover the connection.
     
  8. Joe

    Joe Member

    Joined:
    Oct 1, 2012
    Messages:
    25
    Location:
    New York
    Same issues in CT as well.
     
  9. Veritas1980

    Veritas1980 Electric Viking

    Joined:
    Nov 6, 2016
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    Location:
    Malmö, Sweden
    Just FYI, if you don't mind using your phones data, you can connect via wifi while driving. Just need to connect to the phone after setting the car in drive. Maybe an intermediate solution.

    No problems on this side of the pond, but different phone connections I assume.
     
  10. boonedocks

    boonedocks Active Member

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    #10 boonedocks, May 1, 2018
    Last edited: May 1, 2018
    Me too 7:15 ATL Georgia. No car LTE. IPhone & iPad on the same network are working fine. Did somebody in accounting forget to pay the cell phone bill. :confused:
     
  11. PeteD

    PeteD New Member

    Joined:
    May 1, 2018
    Messages:
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    Location:
    Miller Place, NY
    Long Island, too.
     
  12. CUBldr97

    CUBldr97 Member

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    Apr 20, 2015
    Messages:
    395
    Location:
    MD
    In North America, USA no ATT connectivity today 1 May. Called service, they don't know why it has happened. didn't pay their bill?
     
  13. gwkeno

    gwkeno Member

    Joined:
    Jun 16, 2016
    Messages:
    22
    Location:
    Illinois
    Yep. S Florida. Model s. Out
     
    • Informative x 1
  14. DukeofURL

    DukeofURL Member

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    Location:
    North NJ
  15. fasteddie7

    fasteddie7 Member

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    Location:
    uniontown PA
    Southwestern Pennsylvania out as well
     
  16. hectoryan

    hectoryan Member

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    Apr 14, 2017
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    Location:
    Estero, FL
    Same here in FL.
     
  17. fasteddie7

    fasteddie7 Member

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    Location:
    uniontown PA
    Southwestern Pennsylvania out as well
     
  18. boonedocks

    boonedocks Active Member

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  19. scaesare

    scaesare Well-Known Member

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    #19 scaesare, May 1, 2018
    Last edited: May 1, 2018
    Interesting... I have an older 3G car and I can get to it via the app.

    Wonder if it's a 4G thing only?
     
    • Disagree x 1
  20. Snipealot

    Snipealot Member

    Joined:
    Mar 10, 2018
    Messages:
    78
    Location:
    Frederick, MD
    Just spoke to service for a separate issue and was informed that this is a wide spread outage.
     
    • Informative x 1

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