Moderator comment - thread renamed from "eSim failure"
After my car not waking via the app, I have just taken it out for a short drive & as soon as it disconnected from my house wifi a small red warning triangle appeared top left of the screen & the message "eCall emergency call system requires service, Contact Tesla Service" in the centre message area, screen RH side.
The LTE signal bar imaging is greyed out and has a diagonal line through it - clearly the car is no longer connected. I guess it is either the eSim, something in the relevant wing mirror or wiring between?
I called Service but the person on the line said he wasn't able to do anything except book a Service appt (Weds 16th 9.15am Stockport)
The car seems to drive OK but without connectivity, voice, Spotify etc.
Sods Law - I have the most important drive since getting the vehicle tomorrow & nothing else I can use - collecting family arriving at Heathrow & then quarantining in our house in Cheshire for 14 days. They do not want to use public transport, nor do current traveller restrictions allow.
Does anyone know if this could affect driving of the car itself? I really hope not.
After my car not waking via the app, I have just taken it out for a short drive & as soon as it disconnected from my house wifi a small red warning triangle appeared top left of the screen & the message "eCall emergency call system requires service, Contact Tesla Service" in the centre message area, screen RH side.
The LTE signal bar imaging is greyed out and has a diagonal line through it - clearly the car is no longer connected. I guess it is either the eSim, something in the relevant wing mirror or wiring between?
I called Service but the person on the line said he wasn't able to do anything except book a Service appt (Weds 16th 9.15am Stockport)
The car seems to drive OK but without connectivity, voice, Spotify etc.
Sods Law - I have the most important drive since getting the vehicle tomorrow & nothing else I can use - collecting family arriving at Heathrow & then quarantining in our house in Cheshire for 14 days. They do not want to use public transport, nor do current traveller restrictions allow.
Does anyone know if this could affect driving of the car itself? I really hope not.
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