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No More Tesla

Discussion in 'Model S' started by Brunton, Nov 7, 2014.

  1. Brunton

    Brunton Pontificating the obvious

    Joined:
    Jun 27, 2014
    Messages:
    283
    Location:
    Goose Creek SC
    I got a call Monday from my DS - my model S had arrived and was ready for delivery! Would I like it Wednesday or Thursday, or...?

    After four months of sometimes very intense anticipation, it was finally here. And it wasn't important at all.

    About ten days earlier one of my immediate family members went to the doctor for a routine check-up. Something a little odd, so let's do a more definitive test. About five days before the DS called, the doctors said "...possible life-threatening issue." Another even more focused test, a week ago today. At this point the Tesla was not on my mind at all.

    When my DS called Monday, I briefly explained the situation and deferred any talk of delivery until Wednesday (two days ago), when we would get final word on the medical situation. He said there was no hurry at all, and to contact him when I was ready.

    On Wednesday, the worst was confirmed.

    Under our current situation, the monthly payment on the Tesla would be a huge strain. I'll be taking days at a time off work under the FMLA, which is unpaid leave. Plus, even with medical insurance, we'll have unplanned-for (and uncovered) expenses. Had the car already arrived, I would have dealt with the financial situation as best I could. But since it wasn't delivered yet...

    Tesla, through my DS, has been phenomenal. With my car sitting at the store in Atlanta awaiting delivery, I was told, essentially, "Don't worry about it. Take care of your family. Maybe we can serve you in the future." They'll even refund my non-refundable deposit.

    So I'm not going to get my Model S, and right now I don't really care - I only care about my family member's health and the battle ahead.

    But I do care enough about the tone and content of my discussions and e-mails with Tesla over the last five days to publicly thank them for their compassion and understanding.

    Regards to all,
    Brunton
     
  2. Gizmotoy

    Gizmotoy Active Member

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    3,155
    Location:
    Bay Area, CA
    That's pretty nice of them. Certainly they could have kept the deposit considering your car was built and waiting for you. Good for them.

    All the best to you and your family in this difficult time.
     
  3. Todd Burch

    Todd Burch Electron Pilot

    Joined:
    Nov 3, 2009
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    4,737
    Location:
    Smithfield, VA
    In the end, it's just a car. Glad to see you have your priorities straight and that Tesla treated you right.

    Wishing you and your family the very best through this ordeal.
     
  4. bonnie

    bonnie Oil is for sissies.

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    14,241
    Location:
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    I'm so sorry that your family is facing this crisis - and really nice of you to take the time to post how Tesla handled the situation. No better way to thank them for just doing the right thing (and so few companies would).

    Best to you and your family. Life can certainly reset priorities in no time at all...
     
  5. broncophil

    broncophil Member

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    Jun 21, 2014
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    Cali
    very sorry to hear about the situation, take care of family first
     
  6. artsci

    artsci Sponsor

    Joined:
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    4,683
    Location:
    Timonium, Maryland
    I was saddened to read your post. In these circumstances the car matters for nothing. Best wishes to you and your family.
     
  7. mrElbe

    mrElbe Member

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    Location:
    Stouffville, ON Canada
    That certainly was a class act by Tesla and we are all rooting for your family and you.
     
  8. FreeOfPge

    FreeOfPge Member

    Joined:
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    Location:
    CA
    Big time bummer, so sorry to hear your story. Take care, best wishes to you and your family.
     
  9. Owner

    Owner Active Member

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    Dec 20, 2012
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    San Francisco Bay Area
    Best wishes for your family.

    Your priorities are correct. Glad that Tesla can support you in this difficult time.
     
  10. Peter_M

    Peter_M Member

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    You and Tesla both did the right thing. Take care.
     
  11. Zroiron

    Zroiron Poodle Pack Leader

    Joined:
    Feb 11, 2014
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    Location:
    Las Vegas
    You can always get a Tesla. You can't replace the time you spend with loved ones! Thanks Tesla for really caring!
     
  12. ecarfan

    ecarfan Well-Known Member

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    Location:
    San Mateo, CA
    Very sorry to hear your sad story. Focus on your family, best wishes, and take care.

    Glad to hear Tesla immediately did right by you.
     
  13. ModelX

    ModelX Member

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    My thoughts are with you and your family.
     
  14. jomo25

    jomo25 P4398

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    My deep sympathies for you and your family. You definitely made the right choice. Glad Tesla made it easier to make it. My prayers for the best outcome possible.
     
  15. breser

    breser AutoPilot Nostradamus

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    North Bend, WA
    I'm sorry to hear the news of your situation. I'm glad that Tesla made things easier for you.
     
  16. bredi

    bredi Member

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    #16 bredi, Nov 7, 2014
    Last edited: Nov 7, 2014
    I too am saddened by your story. But at the same time your post reminds me that family is more important than anything material. I hope it helps you to know that you have reached others in this way. I'm glad to hear Tesla was sympathetic if not supportive. I don't think one would get that from other companies these days.

    Sending thoughts and positive energy to you and your family.
     
  17. Hugh Mannity

    Hugh Mannity Mediocre Member

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    Thank you for sharing this with us, all the best to you and your family
     
  18. JPP

    JPP Active Member

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    Get well....wishing you the best.
     
  19. smaxwell

    smaxwell Member

    Joined:
    Oct 10, 2014
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    Location:
    UK
    Really sorry to hear your troubles there mate.

    Nice to see a major company giving a sh"t as well...
     
  20. tomas

    tomas Traded in 9 rep bars for M3, used to be somebody!

    Joined:
    Oct 22, 2012
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    2,111
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    Chicago/Montecito
    +1 on all the posted sentiments. If you set up indiegogo campaign for a deferred loan for the car, I'd pitch in!
     

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