No MYP to test drive in CO

[quantoc]

I showed up at the dealer to drive a MYP. Upon arrival, I was informed that they didn’t have one in stock. I was then told, that there aren’t any in the state of Colorado.

I’m a bit pissed, as I took the morning off. I’m more disappointed. I was going to order a LR or P today. I understand things happen, but they sure seem to happen when dealing with Tesla a lot. I’m beginning to question whether I have the capacity to turn a blind eye to Tesla’s glaring issues with quality and customer service.

 

[jsight]

Did you schedule it ahead of time? I thought that was the general procedure for Tesla, as inventory (including demo cars) varies.

 

[quantoc]

Sorry, I did have an appointment, which I made 2 days before.

 

[schnabel45]

Yep their scheduling system is a farce. I had an appointment once and had to wait 2.5hr for a car to free up for a 10min test ride. I complained to my SA about how the system doesn't seem to work he immediately blamed the customers for "taking too long of a drive". Was complete BS.

Also the "Touchless Test Drive" is just theater as far as I can tell. Not only was it not "touchless", as soon as the car pulled back up and the driver got out the next person got in and took off.

 

[jsight]

Sorry, I did have an appointment, which I made 2 days before.

Oh, that stinks. They really should have told you beforehand, especially if you had to make time for it.

 

[Clark_Kent]

These gaffes will continue well into ownership. If you don't have the patience to deal with it walk away now. I'm a stickler for strong customer service, accuracy, completeness and have an incredibly low tolerance for tomfoolery. There have been several frustrating moments during my short tenure of ownership but I knew this going in. Truth is, I don't believe Tesla is truly ready for primetime relative to more established auto manufacturers. Anyhow, you've been warned. Proceed accordingly.

 

[quantoc]

Thanks all, they’ve got a captive audience for now.