No products linked to my Tesla account.

[Brady M]

I've had my SR+ for 5 days now with no problems. Leaving work today I notice my mobile app wanted me to sign in, after doing so I got "sign-in failed no products link to Tesla account"
.

Luckily I had the card key on me so I could drive home. I tried to reinstall the app and reboot the MCU. Still not working. Emailed support but no reply yet.

I also noticed I lost LTE in the car, greyed out with a bar through it. Any advise would be great.

 

[darth_vad3r]

Did your cheque bounce?

 

[Brady M]

Update..The delivery specialist never completed the delivery process through the system. So even though I've had my car for over 6 days now, in the system it looks like I need to still take delivery.

Tesla support contacted my delivery specialist and everything should be resolved in less than 24 hours.