Apparently the "ranger" service is no longer available in the UK. As I never used it, this may have been the case for some time, but to be informed you have to drive to London or Birmingham to get a trivial but irritating problem sorted is not amusing. A "ranger" service is(was) Tesla's necessary answer to limited SCs. It was also significant part of the sales pitch that mitigated my concerns about distance to service when making the decision to purchase. inho Tesla UK would be well advised to give urgent consideration to its reintroduction. Please!