No scheduled charge last night

[SeminoleFSU]

got in the car this morning and my car hadn't charged on the schedule I have set. I've had this problem happen a couple of other times, but it was always after a firmware update. This time, there was no update applied to my car and when I got in the car this morning the center screen was black and the car wouldn't come on even though I was sitting in the driver's seat hitting the brake. I had to reboot the center screen to get the car to go into reverse... The good news is I should have enough to make it to work and back home... But I won't have much to spare... Maybe 10 miles... WTF?

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thank goodness the weather will be warmer today

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I did have my charge limit set to 80% to save battery degradation and because it's starting to warm up, but I think I'm going to go back to 90 because of things like this

 

[bonnie]

I wouldn't just go back to 90%. I'd ask the Service Center to pull the logs and determine what happened. You had no charge last night plus odd behavior this morning - I'd want to know why.

Good luck!

 

[SeminoleFSU]

Yes I planned to call them. Need to schedule another visit since they didn't rotate my tires when they had my car at 8k miles so I'm prob overdue now at 12k

 

[huntjo]

I have a very short commute and had previously moved the slider down to 70% but have decided that is annoying and moved mine back to 90% in hopes the range calculations stay more accurate without so much false range loss from pack imbalance. I guess that is a bit off topic from your post, so back to your issue: that seems like more than just an annoying problem. Let us know what they find! I know I wouldn't want to wake up to insufficient charge!

 

[ElSupreme]

I have had my charge port show blue directly after plugging in, then switch to red after 10-15 seconds a few times. Unplugging and replugging fixes the issue for me. This could be your problem as well.

I also have had a few times where the charge port stays white. Even after the lock engages. I replug in this situation as well.

I am in the habit of waiting ~15 seconds before I am confident that my car will charge over night.

This has happened maybe 3-4 times in ~400 charge cycles.

 

[Cosmacelf]

Rather than waiting for another scheduled charge, try to charge right away and see if you can.

 

[HHHH]

I have a habit of checking the app as soon as I plug the car in and walk away just to see how long the app says it will take to fully charge and verify the amps its charging at.

 

[martinwinlow]

Sounds like T should add a function to the car to email/text the owner if a scheduled charge did not start - or end correctly, too - for that matter. Wouldn't be hard to do!

 

[William13]

I expect that it was a faulty connection. After my 25,000 mile check up the plug started to initially turn green then disengage and turn red. This happens after I start to walk away. Luckily I heard the "click" of unlocking. I now stick around. I am unsure if service can fix.

 

[ElSupreme]

I expect that it was a faulty connection. After my 25,000 mile check up the plug started to initially turn green then disengage and turn red. This happens after I start to walk away. Luckily I heard the "click" of unlocking. I now stick around. I am unsure if service can fix.

I cleaned out my charge port, and the plug end. Got some dust sand out of there. The three times that happened to me were in about a 2 month span. I also had most of my stay white, but still lock incidents in that span of time as well. Haven't had that probelm since I cleaned them out.

I just used a compressed air can on the car side. I know the contacts are 'safe' but I am not touching them.

I unplugged my UMC from the wall and cleaned it out with some rubbing alcohol and whatnot.

 

[joefee]

Last few cycles I've had the car plugged in but the app shows "not" plugged in...reboot, remove/plug in seemed ok then did it again. Called SC and got the expected "bring it in if still has issues." I always tug on the plug port to make sure it is locked and push in the button to see the port ring is green before I walk away.

 

[jerry33]

Press in somewhat slowly and listen for two clicks. When i haven't done this, it sometimes doesn't latch correctly and the ring goes red.

 

[SeminoleFSU]

I have had my charge port show blue directly after plugging in, then switch to red after 10-15 seconds a few times. Unplugging and replugging fixes the issue for me. This could be your problem as well.

I also have had a few times where the charge port stays white. Even after the lock engages. I replug in this situation as well.

I am in the habit of waiting ~15 seconds before I am confident that my car will charge over night.

This has happened maybe 3-4 times in ~400 charge cycles.

Yep- IIRC, when I walked away the charge port was solid green and I believe for scheduled charge it should be solid blue. I checked the app before I wne t to bed and it said it was plugged in though so I'm not sure what's up with that. I do plan to start introducing your suggestion of waiting a few moments after I hear the two clicks to watch the charge port color. Thanks for the tip sir!

 

[Ugliest1]

Yep- IIRC, when I walked away the charge port was solid green and I believe for scheduled charge it should be solid blue.

Doesn't solid green mean charge complete? Should have been flashing green?