Like many people on this forum I have been considering the Octopus Go Energy Tariff but also like many I do not have a smart meter.
Instead of switching to Octopus and waiting for SMETS2 installation which seems to take a long time for a lot of people I thought I would try to get my current supplier (Peoples Energy) to fit one then switch to Octopus.
Until today the plan was working. I had an installation booked for Friday but the installer has just cancelled it. According to the nice (but not very technical) lady I spoke to "My area is not suitable for installation because there is too much noise on the network"
After a bit of Googling I have established that the SMETS2 communicate over a dedicated wireless network often referred to as the "WAN" (Wide Area Network I assume) which is run by a company called the "Data Communications company".
What I am assuming is that the problem is that there is poor WAN coverage in my postcode. I live in a moderately sized town in a fairly rural area but not in the middle of nowhere. It is true though that my street has always been a particular black spot on most mobile networks with very weak coverage.
Though I have found the above info on the internet I cannot see anything about people being refused installation due to poor WAN coverage so it does not seem like a common problem. Has anyone else had or heard of this issue. I cannot imagine a solution is going to be speedy
The irony is apparently the main reason for SMETS2 using this WAN as opposed to SMETS1 that used the normal mobile networks is for improved coverage!
Instead of switching to Octopus and waiting for SMETS2 installation which seems to take a long time for a lot of people I thought I would try to get my current supplier (Peoples Energy) to fit one then switch to Octopus.
Until today the plan was working. I had an installation booked for Friday but the installer has just cancelled it. According to the nice (but not very technical) lady I spoke to "My area is not suitable for installation because there is too much noise on the network"
After a bit of Googling I have established that the SMETS2 communicate over a dedicated wireless network often referred to as the "WAN" (Wide Area Network I assume) which is run by a company called the "Data Communications company".
What I am assuming is that the problem is that there is poor WAN coverage in my postcode. I live in a moderately sized town in a fairly rural area but not in the middle of nowhere. It is true though that my street has always been a particular black spot on most mobile networks with very weak coverage.
Though I have found the above info on the internet I cannot see anything about people being refused installation due to poor WAN coverage so it does not seem like a common problem. Has anyone else had or heard of this issue. I cannot imagine a solution is going to be speedy
The irony is apparently the main reason for SMETS2 using this WAN as opposed to SMETS1 that used the normal mobile networks is for improved coverage!