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No V10 yet. P3D purchased in June 2019

JPP

Active Member
Feb 4, 2013
3,073
1,319
SF Bay Area, CA
Be sure that you park the car at a WiFi hotspot and that the car is actually connected to WiFi.
Reboot the MCU (2 fingers on the roller wheels).
If no joy, use your Tesla app and put in a service request for software.
 

LA-Foal

Member
May 22, 2017
32
34
Frisco
I don't think it is uncommon. I signed up for Teslafi where they track the software updates among the members and there are still a bunch of cars on v9.
The only way I can think of is to go to the next service center and check with the people there.
 

Phoenix12345

Member
May 30, 2019
19
8
Arizona
Thanks. I’ll try being patient. It sits At home every night and appears to be on my WiFi each morning I enter the car.

Is there a higher likelihood of update if I visit supercharger station with WiFi?
 

Tam1

Member
Sep 26, 2019
8
17
Phoenix
I received my car after the update was out but I still have v.9. I emailed “customer service,” and they told me my car was delivered with v.10. When I gave them photos to show otherwise, they claim they sent my request to the software department. Still no v.10. I’m in Phoenix.
 

sceptic

Member
May 5, 2019
305
140
california
Sadly the clueless "customer service" is soooo typical BUT you'll be very happy when you get the update I think - it's one of those things worth the wait ;)
 

itsnotyou

New Member
Nov 7, 2019
4
0
Canada
I got my car in June.
My neighbor got his car a week before and another friend got his 3 weeks before, they have V10 and the last update I got was Beach buggy update in I think early July.
 

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