No V10 yet. P3D purchased in June 2019

[Phoenix12345]

I haven’t received the software update yet. Is this uncommon?

Any action I can take?

Thanks.

 

[JPP]

Be sure that you park the car at a WiFi hotspot and that the car is actually connected to WiFi.
Reboot the MCU (2 fingers on the roller wheels).
If no joy, use your Tesla app and put in a service request for software.

 

[LA-Foal]

I don't think it is uncommon. I signed up for Teslafi where they track the software updates among the members and there are still a bunch of cars on v9.
The only way I can think of is to go to the next service center and check with the people there.

 

[sceptic]

Patience grasshopper. Mine was delivered end of June got ug notice about 2 days ago.

 

[Phoenix12345]

Thanks. I’ll try being patient. It sits At home every night and appears to be on my WiFi each morning I enter the car.

Is there a higher likelihood of update if I visit supercharger station with WiFi?

 

[Tam1]

I received my car after the update was out but I still have v.9. I emailed “customer service,” and they told me my car was delivered with v.10. When I gave them photos to show otherwise, they claim they sent my request to the software department. Still no v.10. I’m in Phoenix.

 

[sceptic]

Sadly the clueless "customer service" is soooo typical BUT you'll be very happy when you get the update I think - it's one of those things worth the wait

 

[Phoenix12345]

Thanks. Trying to remain patient but seems to be taking a looong time relative to other owners I know.

 

[Tdriver]

You may be the last one this time and the first one next time. Don’t worry about it,not life changing.

 

[itsnotyou]

I got my car in June.
My neighbor got his car a week before and another friend got his 3 weeks before, they have V10 and the last update I got was Beach buggy update in I think early July.

 

[jdicecco]

I would schedule a service appointment with the mobile app. Select software update as a reason. They may push to your car directly.