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When I am supercharging, I hear a clunk sound periodically from the back of the car. Anyone else notice this and what causes this to happen?

Also, went to Queensbury, NY supercharger and heard the clunk and then it starting barely charging...when I switched stalls, the same thing happened. Anyone have something like that happen at a supercharger location? How does Tesla know about needing to fix the superchargers there?

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