Noisy Handsfree Calling

[spesler]

Has anyone heard complaints from people on the other end of a handsfree call about background noise?

I speak to a few people regularly when driving on the interstate (70-80 mph, relatively new asphalt) and all three complained about the quality on their end as soon as I got the car. I’m wondering if this is just a shortcoming of the Model 3, or an issue with my particular car.

Thanks!

 

[Fair Verona]

Haven’t had any issues at all. Been very impressed with the handsfree functionality actually.

 

[spesler]

@Fair Verona

From the driver’s seat, it is extremely clear for me. I’m guessing the people you are speaking to haven’t complained? I need to get on the receiving end of a call to check it out. All three of the people I speak with most often complain about the background noise.

 

[EVDRVN]

Yes- first calls I made I was told the background road noise was unbearable.

 

[Ludatik]

I’m assuming we’re discussing handsfree calling over Bluetooth. I’ve only made a handful of calls while highway driving and nobody has complained yet, but that doesn’t mean the call quality is great.

 

[jimtelsa]

mine has always been horrible for the other caller in my model S
guess they have not improved this yet

 

[mike8472]

Do you have an Apple Watch w/ cellular (Series 3 or 4)? This has been in other forum topics. If so, turn off the cellular on the watch and retest. According to my callers, it made a difference for me. Let's hope for a future fix.

 

[spesler]

I use Bluetooth with my iPhone X on a Nomad mat.

Did a test today - the call quality was perfect on the other end when I was stopped at a light, then apparently horrible when I got up to highway speed.

I guess it’s nothing other than poor (or no) noise cancellation. In this case, I won’t bother the service center with it at my appt today.

 

[MissyMcBee]

I've been told that when people call me while driving my Model 3 that it sounds like i'm in a loud tunnel....frustrating!

 

[Fair Verona]

@Fair Verona

From the driver’s seat, it is extremely clear for me. I’m guessing the people you are speaking to haven’t complained? I need to get on the receiving end of a call to check it out. All three of the people I speak with most often complain about the background noise.

No, no one has complained at all about not hearing me clearly.

 

[mike8472]

Do you have an Apple Watch w/ cellular (Series 3 or 4)? This has been in other forum topics. If so, turn off the cellular on the watch and retest. According to my callers, it made a difference for me. Let's hope for a future fix.

Just wanted to follow up on my previous reply...apparently v9 software has improved things for me. Caller said I sounded okay even after I turned back on the cellular on my watch.

 

[rxgigli]

I have had complaints as well. I do a ton of calling from my car and My old Lexus LS 460 never heard a compliant and in my 3 I have had people ask for me to call them back later or take them off blue tooth nut in GA you are not allowed to hold the phone. I have V9 and no improvement. Hoping Tesla hears enuf complaints that they try to address it.

 

[mswlogo]

Yup. Tire noise above 55mph is just aweful.

I’ve added the sunscreen which has helped.

I just put 18” Michelin Xi3 snows on, noted to be one of the quietest snow tires. And it’s a significant improvement. I might just run them year round. I’m Phyched these Xi3s work because that means I might find a quieter summer tire too.

I’m also hoping MaxPider mats help, as well as, Tuxmat trunk set helps.

I’ve also experimented with blocking the subwoofer vent in the rear deck where a huge amount of tire noise comes through. Not sure if blocking that impacts ventilation as well. It does cut back on bass by blocking it.

It all adds up.

I also suspect the mic could probably do better at noise cancelation.

 

[Eddyrelik]

I got this complaint from a friend just recently. Said he heard a lot of background noise. Bummer!