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Non approved body shop

As a Tesla Approved Body Shop, we wanted to offer our perspective on this topic.

A Tesla Approved Body Shop means that all technicians who work on your car have gone through extensive, Tesla-specific training. Tesla Approved Shops typically repair more Teslas than non-approved shops and thus have more experience and understanding of the dynamics of a Tesla vehicle.

When the vehicle is damaged, most people's concerns are superficial. Is the paint matched? Are the panel gaps right? Does it look the same as it did before the accident? While these are important questions, the more important consideration is whether the structural performance has been restored to OEM specification.

Will your Tesla protect you/your passengers the same way it did from the factory?

The structural repair portion of the collision repair process is not obvious from the outside, but is something that a certified shop can guarantee to be done correctly. Please also keep in mind that the majority of the damaged parts that need to replaced are connected to structural components of the car. If a bumper needs to be replaced, structural pieces behind the bumper most likely need some attention as well.

Regarding the time it takes for repair, non-structural parts are distributed equally between Approved and non-approved shops. The main differentiator here is how quickly the shop can perform the repair. We would reason that an approved shop that fixes several Teslas per day is more efficient than a shop that only sees a few a month.

If you only require something simple such as a bumper respray and are paying out of pocket, we can see why you may choose a non-approved shop. However, if the work is more serious (i.e. potential safety issue), we highly recommend visiting a Tesla Approved Body Shop.
Dropped my car at the SEC for repair of the FalconWings doors and rear bumber new paint job. They send it out to a little shop that had no idea about EVs. Service mode was not enabled and they never switched of the car. Brought the charging cable there at day 5 with only 3% remaining on Friday afternoon. Work was good, nice guys, but some other things got broken. They are getting fixed when the spares arrive. I asked why they are not using Certified Tesla Body Shops. This SEC has a second body shop they are using, which is not a CTBS. Maybe they are cheaper ?


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