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tesla will not supply any parts or support to a non tesla authorized body shophas anyone used a non tesla approved body shop?
What's your experience and what will tesla do about it?
That's what I originally thought, but when I asked a Tesla rep, he said as long as it's not a structural repair, they will sell parts and work with a non-certified shop. Granted I have been given plenty of bogus information by Tesla employees, so take this with a grain of salt.tesla will not supply any parts or support to a non tesla authorized body shop
has anyone used a non tesla approved body shop?
What's your experience and what will tesla do about it?
How long total have you been without your Tesla? Mine was in the shop for three weeks, and that was painful enough.No. My car had minor damage back In February from a deer suicide. Given that it only needed a new hood, headlight , and bumper cover , I tried to use a local non certified body shop . The nearest certified body shop is 200 miles away. The Nashville service center said they would sell parts to the local body shop. Sadly , this was more misinformation from Tesla . The local body was unable to get parts after multiple calls and emails.
My car finally went to a certified shop in April . Body shop didn't want the car until they had the parts they thought needed to fix the car. My car is still not fixed as the body shop is waiting on some plastic bracket needed under the bumper. This is 4 months later .
Yes sir and they did a fine job repainting my front bumper. I also use the local tire store for new shoes as well. I like to support local when possible.has anyone used a non tesla approved body shop?
What's your experience and what will tesla do about it?
How long total have you been without your Tesla? Mine was in the shop for three weeks, and that was painful enough.
sadly this part availability or lack of is a common theme with Tesla.According to the certified shop, the car is painted and ready now except for the bracket that is unavailable with no eta.
What insurance company? Was it difficult to get them to pay the certified shop's rates?Ha! A deer committed suicide on my MS as well, but on the best coast! It took me a month just dealing with my insurance company. I wound up going to ALL of the Tesla approved body shops in the Seattle area. Then, when I took it in, it took them exactly a month before I got it back. Front hood, front driver quarter panel, and then some internal stuff in there. One of the body shops (that I didn't pick) told me to expect to be down for two to three months. The other approved shop said it would probably be three weeks. Like I say, it was four weeks.
What insurance company? Was it difficult to get them to pay the certified shop's rates?
Non-Tesla body shops can frequently (sometimes?) get non structural parts like bumper covers and the like. As long as they are a competent shop then it shouldn't be an issue at all.
I was wondering about that. I need to replace my rear bumper cover, but it has sensors in it. Will Tesla void the warranty on the sensors if I don't have a certified shop do the repair?Non-Tesla body shops can frequently (sometimes?) get non structural parts like bumper covers and the like. As long as they are a competent shop then it shouldn't be an issue at all.
Ultrasonic sensors are nothing new, any body shop should be able to handle them competently. Tesla can't legally void your warranty for having the car repaired or serviced at a non-authorized shop without showing that the original damage or the repair caused the failure.I was wondering about that. I need to replace my rear bumper cover, but it has sensors in it. Will Tesla void the warranty on the sensors if I don't have a certified shop do the repair?
Ultrasonic sensors are nothing new, any body shop should be able to handle them competentlly
Any competent body shop should have been able to fix the damage to my car if they could get the parts . According to the certified shop that my car is at now , they can't get a bracket that holds the bumper to the fender and a bracket for the radar sensor. There is no eta as of today for 2 different 99 cent parts . I saw the bracket for the ap1 radar unit after it broke . It's a cheap pos Plastic part .