They didn't email me as promised, but I called the national center again today.
I was told that they were working on it to find answers. However, the representative put me on hold to talk to my local service center. She came back saying that both self-presenting doors and the bio weapon mode require hardware changes. The bio weapon situation is obvious (as the cold weather package) but I insisted to make sure if the self-presenting door really need hardware change. I also mentioned it opens partially and fully with the "holiday show." The answer was, yes, still the door hinge must be replaced. Second, they said that it is not possible to have only the key fob to open and close without the self-presenting feature (as many have mentioned above). I challenged that notion because non-PUP X's used to have their keys open and close the front doors before they stopped working with a software upgrade in the past. She promised to put this in the features request. The catch is security features get priority over convenience. Third, my SC are busy with other services and they are not offering those modifications, at this time. However, I have made it clear that we are not asking those changes for free and doing so doesn't take away a market from PUP upgrade anymore.
Since the answers I got from the national call center was based on advice from my local SC, I decided to give them a call myself and find out first hand. I confirmed that the hinge has to change for the doors. I told them I want both the door and HEPA filter with bio defense mode enabled by software upgrade. To my surprise, they gave me an appointment for early August
!
I was told that they will get the price for the parts and give me a quote. But there is still a catch. I should call back early next week after they talk to the parts department to get the parts needed and find out about the cost. My guess is, by then they will say they can't do it at this time. But we will see
