My 2017 model S did this last night. We've only had the car a few weeks and I'm just getting used to it in general. I got into the car and the touch screen was completely blank. The car wouldn't allow me to start it. I followed the instructions on the console: first I had to wait for message to clear and then press the brake pedal but the messsage didn't clear...then I had instructions to reboot the car (you really have to hold those scroll buttons down for a long time!). It was quite embarrassing really as someone was supposed to be following me, not a great advert for Tesla!
Now I'm left feeling a little paranoid that this could happen while driving, does anyone know if this is possible? If the car wouldn't start, does that mean that the car might stop once started?
In addition about 2 weeks ago, after reversing I then pulled out forwards but the reversing camera remained on for some time.....This car is starting to behave like my iPhone- an unreliable phone is one thing but a car is quite another.
Can someone reassure me with some technical info?
Not so technical Info
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I would suggest that you call your service center as soon as you can so that they can log the event and asses your issues.
They may request that you bring the car in to examine the logs so make a note of the time/date and environment of when the touch screen would not complete its boot-up to facilitate the tech's search of the logs.
Even less technical Info
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A week ago on a maiden long distance trip >750mi, my touch screen froze while I was driving down Interstate 85 to the Auburn AL Supercharger.
I was running the Navigation App (to find the Supercharger Station) and the Media App playing Mpeg Files off a USB Stick, the speakers gave a burbling tone when I tried to skip a selection, shortly after the Touch Screen froze.
The car continued to run fine, so I pulled off at the next exit ( for Linette AL ) into a church's parking lot and put it into park, pulled the USB stick and did the
2 scroll button salute as we need the Nav working.
Car rebooted fine and we continued on to the Supercharger Station under Nav instructions. Car and Touch Screen ran fine for the remainder of the trip and for the return trip albeit without the USB Stick inserted, Radio Media used instead.
I logged the event on a scrap of paper and will mention it to the Service Center when I am next in.
For the record I am running Software 8.1 2017.38 f87c64d5
This event did not impress the wife nor the pets who were with us. Not a good advert as I now hear e-Golf instead of M3?