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NOOB: Supercharged Saturday, never got bill?

Discussion in 'Model 3: Battery & Charging' started by AldoLagana, Feb 2, 2021.

  1. AldoLagana

    AldoLagana New Member

    Joined:
    Feb 2, 2021
    Messages:
    2
    Location:
    Connecticut
    Recent 1st Tesla (2021 M3P) and one the day I picked it up (12/31/2020) I got it down below 40% so I went to the supercharger and juiced it up. It immediately showed me the charge going up, and I got billed and paid.

    Past Saturday did the same, but did not see a fee on the screen and I have yet to even see that I went to the supercharger in my Account. Is it Tesla being slow to bill or what?
     
  2. quantumslip

    quantumslip Member

    Joined:
    Mar 3, 2015
    Messages:
    470
    Location:
    Houston, TX
    Funny enough, I also supercharged this past Saturday and have not seen a bill nor the charge on my credit card. And my referral credit expired last year.
     
  3. bwbrs

    bwbrs Member

    Joined:
    Sep 9, 2020
    Messages:
    19
    Location:
    NJ
    If you took delivery by the end of 2020, you should be getting free supercharging for all of 2021.

    Check your Tesla account online, on the 'Details' button under your VIN.

    'Free Supercharging until January 1, 2022' is what mine says.
     
  4. AldoLagana

    AldoLagana New Member

    Joined:
    Feb 2, 2021
    Messages:
    2
    Location:
    Connecticut
    Oh sweet! LOL, did not realize that place even exists. Thanks. Mince says the same Free until Jan 1 2022
     
  5. freeAgent

    freeAgent Member

    Joined:
    Oct 29, 2020
    Messages:
    110
    Location:
    SoCal
    Yup, I supercharged for the first time this past Sunday and it's not showing up in my account "history" at all even though I charged up from about 35% to 80%, which I assume would normally cost a few bucks :)
     
  6. SSonnentag

    SSonnentag Rocket Scientist

    Joined:
    Apr 11, 2017
    Messages:
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    Location:
    Arizona
    Does Tesla show billing details in your account anywhere? I'm just curious as to how much detail Tesla shows. Both of our Teslas have "free" supercharging. I'd really like to see how the billing and charges work out for states such as Arizona where there are two prices based upon how much power is being drawn.
     
  7. elptxjc

    elptxjc Member

    Joined:
    Dec 15, 2019
    Messages:
    706
    Location:
    El Paso, TX
    I'd like to see all of my supercharges too, but for some reason, Tesla doesn't even list them when free. Oh well.
     
    • Like x 1
  8. Big Earl

    Big Earl bnkwupt

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    Jul 12, 2017
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    Location:
    Springfield, VA
    He’s a screenshot of my charging history in my Tesla account. I expanded one session that was billed by the kWh and another that was billed by the minute.

    4356270E-9830-405B-A945-14002BBC0B98.png
     
    • Informative x 1
  9. SSonnentag

    SSonnentag Rocket Scientist

    Joined:
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    Location:
    Arizona
    Thanks! I presume that the per minute charging would show time and cost at each tier had your charging slowed sufficiently?

    How long do these records remain visible in your account?
     
  10. Big Earl

    Big Earl bnkwupt

    Joined:
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    Messages:
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    Location:
    Springfield, VA
    There are detailed receipts available for each transaction. Unfortunately, I’m having trouble getting them to load on my phone, so I can’t attach a screenshot.

    I have charging history dating back to our purchase date in 2018.
     
    • Like x 1

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