I got mightily cross when I returned from holiday yesterday to find a Parking Charge Notice for £100 (reduced to £60 if paid by 3rd January) in the post in relation to when I charged at Northampton on 17th December 2019.
For those who have not used them, the superchargers are located in the grounds of the Campanile Hotel. Apparently there are notices saying that all vehicles using the carpark have to go into the hotel and register their car number into a terminal at reception. Having been at a stressful meeting and having other things on my mind I did not clock this fact. I set the charging in motion and went into the hotel for a meal, and was there 1h 19m.
I decided to pay the fine and only having done so did I contact the hotel, and speak to the duty manager. Apparently the hotel is very close to a big Amazon depot and they have had great problems with Amazon staff using their carpark, hence the need to register that folk using the chargers are, in effect, hotel users. He said that, had I contacted him before paying the fine, he could have had it waived and he asked me to publicise this fact.
So, if you use the Northampton chargers always register your vehicle in the hotel reception. If you get fined, take it up with the management.
(I understand that there have been other complaints about Parking Eye for fines at this particular location - Hit by parking charge at Northampton UK supercharger )
For those who have not used them, the superchargers are located in the grounds of the Campanile Hotel. Apparently there are notices saying that all vehicles using the carpark have to go into the hotel and register their car number into a terminal at reception. Having been at a stressful meeting and having other things on my mind I did not clock this fact. I set the charging in motion and went into the hotel for a meal, and was there 1h 19m.
I decided to pay the fine and only having done so did I contact the hotel, and speak to the duty manager. Apparently the hotel is very close to a big Amazon depot and they have had great problems with Amazon staff using their carpark, hence the need to register that folk using the chargers are, in effect, hotel users. He said that, had I contacted him before paying the fine, he could have had it waived and he asked me to publicise this fact.
So, if you use the Northampton chargers always register your vehicle in the hotel reception. If you get fined, take it up with the management.
(I understand that there have been other complaints about Parking Eye for fines at this particular location - Hit by parking charge at Northampton UK supercharger )