Boatguy
Active Member
I've been a Tesla customer for four years. They always overcommit and under deliver. It starts with Elon and permeates the organization. It's just a fact of doing business with Tesla.
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Northern California PW installs BUMPED to 2020!!
- Thread starter who177e
- Start date
I signed off on my order in for 3 Powerwalls on 11/4, permit issued 12/3. I just got off the phone with Tesla, they said they will lower the price to make up for the reduced tax credit for my order and others placed before 11/30. I have no install date yet, but hopefully soon.
Incredulocious
LEAF → RAV4EV → Model 3 → Model Y
Santa Cruz County, California here with an existing solar installation. I started a Powerwall order process in September 2019 with my local solar installer (who did my solar installation in 2011) and then switched to a Powerwall order with Tesla directly in October after discovering the huge difference in cost. Signed off on order for two Powerwall's on November 1st, 2019.
Well, based on a comment in this thread, I decided to check to see if my permit had been issued yet and indeed it had, on December 2nd, but I had yet to hear anything back from Tesla. So then based on another comment in this thread, I just looked at my Tesla account now and found that I too had a "call to schedule" notice and phone number attached to my 2x Powerwall order now. Called them and lo and behold, they were ready to schedule me. Earliest date they could give me was... April 20th, 2020. D'oh! They did say that an earlier date may open up and they would let me know. (Yeah, sure, like they let me know that they were ready to schedule me?) Oh well.
Well, based on a comment in this thread, I decided to check to see if my permit had been issued yet and indeed it had, on December 2nd, but I had yet to hear anything back from Tesla. So then based on another comment in this thread, I just looked at my Tesla account now and found that I too had a "call to schedule" notice and phone number attached to my 2x Powerwall order now. Called them and lo and behold, they were ready to schedule me. Earliest date they could give me was... April 20th, 2020. D'oh! They did say that an earlier date may open up and they would let me know. (Yeah, sure, like they let me know that they were ready to schedule me?) Oh well.
charlesj
Active Member
Which office at Tesla told you this price drop? How official is this? Does it apply to a whole system with panels or PW is enough?
My purchase order was dated 28 Oct. It is at least good news on the $$ side.
charlesj
Active Member
Are you dealing with the Las Vegas office? My phase 2 person lost her own email she sent me that she is doing phase 2. Not much confidence there. Just called my building office, no permit pulled yet.
Incredulocious
LEAF → RAV4EV → Model 3 → Model Y
I don’t know where this scheduling person was based. I just called the 866 number that was displayed as part of the message on my Tesla account page for my Powerwall order. When I mentioned that I was never notified that they were ready for me to schedule, he apologized and mentioned that they’re making an end-of-year push for solar and solar+powerwall installs over just powerwall installs.
Wow, I read your post and checked my account -- same thing. I called and got my install scheduled for April 27th, 2020! I should have checked earlier!
aesculus
Still Trying to Figure This All Out
Well at least he admitted it. This is why I figured I got bumped because I was PW only. Having said that installing PW's is probably easier than both PV and PW so good luck to that.
It was the Las Vegas office. No idea if that is official. I already have solar so my order is just for adding 3 Powerwalls with whole house backup.
I guess i was fortunate or maybe because i ordered solar along with it, it takes a different process.
I reached out and ordered my solar on 10/15/2019 and asked that they package my founder series powerwalls with the order and my install was completed last week. it was 7 weeks from start to permit approval and install was scheduled 4 days after that.
My installers were out of the San Diego area.
I reached out and ordered my solar on 10/15/2019 and asked that they package my founder series powerwalls with the order and my install was completed last week. it was 7 weeks from start to permit approval and install was scheduled 4 days after that.
My installers were out of the San Diego area.
Amit519
Roadster dreams!!
I'll be giving them a call tomorrow for sure and seeing if they can help decrease the total out of pocket expense. $3,500 is a lot of money, atleast to me.
(23kW PV system + 3PW + 1 Referral PW)
Thanks for this info.
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I hope you are correct in this. I asked for the same thing, as I signed off on October 9th, and the permits were delayed due to tesla taking a month to even apply for them. I sent them an email requesting a price reduction due to tax credit for my 2 pw install but have not heard back yet (just sent request on 12/13 and my advisor is off on sunday / monday). Going to give it a few more days and see.
charlesj
Active Member
I am also dealing with Las Vegas on 2 PW. So, it seems it will be next year.
Doesn't seem like they are well organized. Returning calls must be difficult, or not in the price schedule
Phase 1 person was pretty good but phase 2, low confidence.
Barklikeadog
Active Member
Form 5695 instructions:
Costs. For purposes of the credit, costs are treated as being paid when the original installation of the item is completed, or, in the case of costs connected with the reconstruction of your home, when your original use of the reconstructed home begins.
aesculus
Still Trying to Figure This All Out
Thanks for the tax tip. I was afraid of that.
In talking with Tesla they are aware of me missing my install date this year and are in discussions up the food chain on a possible reduction in the contract price to make up the difference. Nothing confirmed yet.
They also truly believe that the permit pulled last month will be honored for the 20 kWh wall mount restrictions too.
If those two things are true my only issue is the timing and not getting the tax benefit for over a year but this is a paltry 1st world problem.
charlesj
Active Member
There was another post here or on the other forum indicating that Tesla will give us that tax credit difference if application was before Nov 30.
But, have not seen this in writing.
Amit519
Roadster dreams!!
Just got a reply from my Tesla energy contact and it's music to my ears.
So, here it is, in writing:
"Since we are not able to install you in 2019, what we can do is issue you the 4% difference in the federal tax credit as a rebate check sent to you via postal mail after your system is activated."
I'd like to quote someone famous who recently said "My faith in humanity is restored".
Tesla truly is a customer satisfaction oriented company.
