Hey all forum members. Wife driving with kids in the back got rear ended bit nastily by unlicenced driver (using son's pick up truck) on I95 (has State Farm insurance). Model 3, 2019, AWD. I'd appreciate any help, info and guidance on how to proceed with repairs (Tesla SC calls were unanswered as of yet).
Very thankfully, no physical hurt except for spouse feeling some headache for sometime.
But given close to 0 experience in handling accident claims and repairs and what not - I'm too pressed on time to figure anything out (I feel strongly about getting the diminished value claim as well as liability claim - driver initially tried to flee the scene.. and then speaking to his son came back to accident location)
And Tesla did not record (!) with USB stick still in. Total joke given all the cameras.
Another person that our M3 bumped in front due to rear impact - corroborated and we got police report to indicate pick up truck driver was unlicenced and fully at fault.
Damage - back has some tear (above bumper region) - more along expected lines. There is literally tears in the back from impact and can see some metal parts jutting from these tears. I did not inspect inside the trunk. Have been frantic ensuring family members don't have physical issues. Main damage (at least quick visual check) is in front with hood bent up (so frunk is exposed to rain/water/dust damage). M3 was pushed forward while on hold/still as it took the impact from pick up in the rear to hit the SUV/BMW in front and kind of go under a bit to damage front area including hood. Sides (doors and getting in/out) seem ok. It is drivable (and highly highly preferable as primary use vehicle). Only other things I notice is in the app the car is showing a weird 6 digit number (above the miles/percent battery display). I'll try to drive more and figure any weird sounds, or issues while driving.
How can I ensure
1. Best quality repair (I have 2nd car for school/other running around) - and most time efficient. I'm in Fairfield, CT (close to I95) region have have couple Tesla SCs around (around 20-30 min range, won't mind getting there for better quality repair). Does Tesla repair? and is it preferred over Tesla owned collision center? (I have been looking their website, they apprently do 'minor' body repairs.. given my knowledge I'm 0 qualified to make that judgement).
2. How do I go for diminished value due to accident in history? I was looking to sell to try to get better value and go for more spacious car for family use. Not sure how badly this will impact the value at the time of selling (to impact buying replacement vehicle). I'd appreciate any info (or any CT specific info).
Also, is there a way to quicly get some kind of proof of actual loss in value (I was vaguely thinking of check with carvana, both with and without this recent accident?.. not sure if that works or is advisable).
3. Any other claims/procedures I can make myself aware of ? I haven't yet filed for insurance claim (just happened late yesterday and had busy work schedule to deal with so pressed on time as it is). What would be more time efficient as well - much appreciated. Thanks.
Very thankfully, no physical hurt except for spouse feeling some headache for sometime.
But given close to 0 experience in handling accident claims and repairs and what not - I'm too pressed on time to figure anything out (I feel strongly about getting the diminished value claim as well as liability claim - driver initially tried to flee the scene.. and then speaking to his son came back to accident location)
And Tesla did not record (!) with USB stick still in. Total joke given all the cameras.
Another person that our M3 bumped in front due to rear impact - corroborated and we got police report to indicate pick up truck driver was unlicenced and fully at fault.
Damage - back has some tear (above bumper region) - more along expected lines. There is literally tears in the back from impact and can see some metal parts jutting from these tears. I did not inspect inside the trunk. Have been frantic ensuring family members don't have physical issues. Main damage (at least quick visual check) is in front with hood bent up (so frunk is exposed to rain/water/dust damage). M3 was pushed forward while on hold/still as it took the impact from pick up in the rear to hit the SUV/BMW in front and kind of go under a bit to damage front area including hood. Sides (doors and getting in/out) seem ok. It is drivable (and highly highly preferable as primary use vehicle). Only other things I notice is in the app the car is showing a weird 6 digit number (above the miles/percent battery display). I'll try to drive more and figure any weird sounds, or issues while driving.
How can I ensure
1. Best quality repair (I have 2nd car for school/other running around) - and most time efficient. I'm in Fairfield, CT (close to I95) region have have couple Tesla SCs around (around 20-30 min range, won't mind getting there for better quality repair). Does Tesla repair? and is it preferred over Tesla owned collision center? (I have been looking their website, they apprently do 'minor' body repairs.. given my knowledge I'm 0 qualified to make that judgement).
2. How do I go for diminished value due to accident in history? I was looking to sell to try to get better value and go for more spacious car for family use. Not sure how badly this will impact the value at the time of selling (to impact buying replacement vehicle). I'd appreciate any info (or any CT specific info).
Also, is there a way to quicly get some kind of proof of actual loss in value (I was vaguely thinking of check with carvana, both with and without this recent accident?.. not sure if that works or is advisable).
3. Any other claims/procedures I can make myself aware of ? I haven't yet filed for insurance claim (just happened late yesterday and had busy work schedule to deal with so pressed on time as it is). What would be more time efficient as well - much appreciated. Thanks.
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