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Not enough sales pressure?

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I wasn't told that either.. I was under the impression this car would be able to open a garage door like the last two cars I bought for less money. I guess I can add that during the wait period?

I was told you order it after you take delivery, then they install it at your home. I guess tech support for HomeLink was killing them, so they want their tech to get it working. The service call is probably the $300 not the device.
 
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I suppose I should apologize about the subject line. It was an attempt to be ironic. I actually did not mean that the sales person should have pressured my friend to buy those things, only that it might have been helpful to review a few things that many/some/most people find helpful. Just to avoid disappointment later.

As I think I mentioned, my friend found the whole buying process quite easy and refreshingly unpressured. I only meant to say that had I not been with him, he might well have assumed that some things which come with many cars in that price range also came with his new purchase.

I am quite eager to learn more about what kind of outlet I should have installed rather than the 14-50.
 
Are they called Sales Advisors? If they are, then they should advise you on the accessories to make sure you have everything you need/want to get off to a good start with your large purchase.

Otherwise they are just order takers, which is a dirty term in the sales world.

Even websites these days are programmed to do a good job of advising you what you should buy along with your main purchase. So human sales reps should be able to do the same.
 
I haven't anything. I vaguely remember seeing it draw like 24/25 amps.. I thought the car pulled what ever amps it needed? Should I be limiting it to 24 if it's not?
If your adapter converts to a 14-50 then it should think you have a 50 amp circuit which would cap the current to 40 amps. So yes set it to 24 amps manually. I have several other adapters the plug into a 14-50 50ft extension cable so I have 75ft length on my charger. The rule is rated amps x .8. So 30 amps x .8 = 24 amps.
That's the danger with connector converters, if you do it wrong you could do anything from trip a breaker to burn a house down and kill people.
 
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I am quite eager to learn more about what kind of outlet I should have installed rather than the 14-50.

You should buy a Telsa wall connector and have that hard wired in your garage. That is Telsa's preference (another way to make $) so makes sense to get rid of the free 14-50 connector.
Fastest charging speed, ability to talk to a 2nd unit when you get a 2nd Telsa, definitely the best looking option.
That also keeps your free Mobile Connector Kit in the car at all times for emergencies which is also I am sure recommended by Telsa.
 
I accompanied my friend to a Tesla service center where he ordered his Model 3 with the help of a very kind and well-informed sales person. She helped with all the documentation, drivers license image, and all of that.

What she did not do was inform him that his car would not have homelink, a 14-50 charging adapter, or audio cables. Perhaps it was my experience when all these accessories were included that surprised me when she failed to suggest any of them.

my friend truly enjoyed the sales process, since there was no haggling or sales pressure. But I thought the sales process should have included some information as to what the car included and what is not included. Had I not mentioned it to him, I think my friend would have been disappointedThat he could not charge his car, open his garage door, or charge his phone.
Thats what the internet (and you) are for. I researched this car to death for over a year before i purchased. Watched every YouTube video multiple times, read this forum front to back. Besides every time i have bought a car, I knew more than they guy or gal trying to “sell” it to me.
 
Thats what the internet (and you) are for. I researched this car to death for over a year before i purchased. Watched every YouTube video multiple times, read this forum front to back. Besides every time i have bought a car, I knew more than they guy or gal trying to “sell” it to me.

Yeah so did I. Yet there is still things I'm learning. It's insane.
 
Speaking of Sales pressure, a few years ago when I bought our Model X, our sales advisor actually talked me out of buying Wall Connector or extra UMC bundle. I didn't really know much about Tesla at the time and thought I would need to carry in the UMC in the car with me. He told me that I should just use the UMC for home charging and carry the J1772 adapter in the car for outside charging. Worked out great!
 
Perhaps the failure here was with the OP, not Tesla.

His friend was a novice buyer. Did not know the first thing about buying a Tesla, but did a smart thing by having the OP, an experienced Tesla owner and Forum Member, come along to explain the Wonderful World of Tesla to her.

It was he that did not disclose the lack of a 14-50 plug. He should have gotten one before leaving the store if that was what she needed. He should have explained that they used to come with Homelink, but no more. Should have told her to bring along her garage door opener.

He should have showed her where the USB ports were located, and have her bring along her proper charging cords.

The buyer relied on the OP to lead her during delivery, but perhaps the failure was there.

It was not the duty of the delivery person to point out every charge made to her car, that was different from what the OP received.

This is, of course, tongue in cheek. Just points out that while Tesla did not explain all the changes, neither did the OP.
 
so I assumed
I found the problem! :p

This is also not how business is done. You focus on the positives and what is included when selling anything. You do not focus on the negatives and tell people what they are not getting. Sales 101, do not scare your buyer away before you make the sale.
Exactly this! When I leased my two BMW i3 the sales rep didn't go out of their way to tell me the included charging cable is literally named "BMW Occasional Use Cable" (I'm not making this up) and that you absolutely should not rely on it because it's a low quality, barely adequate POS. They also didn't say "Hey unlike Telsa, the navigation maps in your car are going to go out of date really fast and by the way BMW charges a whopping $400 (!) for each map update twice a year that you must manually install via physical media if you actually want to rely on your navigation system."

It was 100% up to me to research and figure out these things on my own.

That's easy to fix... rather than tell people what isn't included, you say, "you might want to consider getting a couple of USB cables to charge your phone"
Huh? Doesn't every phone come with a USB cable to charge it? Why wouldn't you just use that in a Tesla, the same as you would in any other car? No one is required to use a cable that fits the specific dock in the Model 3 and I'm quite sure many don't and get along just fine!

and yet it's interesting that any device you buy comes with its power wire.
As do all Teslas. If you want to compare with other electronics the direct comparison would be say an iPhone that bundles a USB-C adapter. And just like Tesla, Apple doesn't include any "extra" USB port adapters for charging iPhones and never have. You get the one default USB-A and if you prefer something else it's up to you. Similarily, Apple Store employee will not typically recommend add-ons unless you ask.

I do agree with the OP that the sales advisor could make some recommendations. I would just disagree that it's odd that they didn't or that they absolutely should do so. To me it feels more like a nice bonus if they made some recommendations.
 
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As do all Teslas. If you want to compare with other electronics the direct comparison would be say an iPhone that bundles a USB-C adapter. And just like Tesla, Apple doesn't include any "extra" USB port adapters for charging iPhones and never have. You get the one default USB-A and if you prefer something else it's up to you. Similarily, Apple Store employee will not typically recommend add-ons unless you ask.

I think the big problem is the non standardization of these outlets.... Lets strip them all and make one outlet that works for everyone.


and call it lightning
 
I found the problem! :p


Exactly this! When I leased my two BMW i3 the sales rep didn't go out of their way to tell me the included charging cable is literally named "BMW Occasional Use Cable" (I'm not making this up) and that you absolutely should not rely on it because it's a low quality, barely adequate POS. They also didn't say "Hey unlike Telsa, the navigation maps in your car are going to go out of date really fast and by the way BMW charges a whopping $400 (!) for each map update twice a year that you must manually install via physical media if you actually want to rely on your navigation system."

It was 100% up to me to research and figure out these things on my own.

I totally agree about BMW being misleading in the sales department. I was told wrong information buying my second one. I don't agree that this is a proper business model though, as I'm not buying a BMW this time.

Was I wrong to assume? Maybe, but the Tesla I bought is priced to compete with cars that come with this feature. Being forthcoming may not be the business model you agree with, but most customers really appreciate it.
 
Speaking of Sales pressure, a few years ago when I bought our Model X, our sales advisor actually talked me out of buying Wall Connector or extra UMC bundle. I didn't really know much about Tesla at the time and thought I would need to carry in the UMC in the car with me. He told me that I should just use the UMC for home charging and carry the J1772 adapter in the car for outside charging. Worked out great!

i might do that instead and mount the UMC in the garage. I'll take it while traveling but have yet to use the UMC instead of j1772 in my day to day...

The car will be lighter load too ;)
 
This might help if anyone is still wondering about what type of socket that they have (or wish to have in their garage).
Plugs.jpg

The size the outlet and the arrangement of pins is designed to insure that you can't insert a plug for a device into an outlet that will be hit with a higher voltage than expected or draw more current that the wiring behind the outlet can support. All good for avoiding fires.

I am not surprised that Tesla reps are not too informed and/or willing to offer opinions in this area. Lots of people are pretty clueless when it comes to electricity and this is high voltage/power. So they default to referring you an electrician.

All set with my NEMA 6-50 and the required Tesla adapter should show up in a day or two.
Now I just need a car!!
 
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The UMC charging adapter for 14-50 is not included anymore nor is the Homelink. And are you referring to a USB phone charging cable? Never heard of those being included ever.
Everything was included, in the order you mentioned, up until May of 2019. Mine came without usb and homelink even though it was produced in may. Thankfully charging cables were there and I managed to get one usb cable from Sec.
 
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I purchased my Tesla from one person and then had another person for the pickup. Obviously the first person is a Sales Person and the person with whom I worked with on the pickup was a "Delivery Experience Specialist" (I had to look that up in my emails).

In my search, I found the email Tesla sent me after I ordered and one of the topics discussed in that email is charging:
Your vehicle will include a 120V outlet adapter. Additionally, there are quicker adapters for purchase on http://Tesla.com. Here are some links to electricians and outlet installation. Any certified electrician should be able to install the outlet; keep in mind that the charge port on the Tesla is on the driver’s side towards the rear of the car. That may be a determining factor in the outlet location in your garage.