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Not getting Software update
- Thread starter jaekim
- Start date
KerryOH
Member
If you have FSD set your software menu option to Advanced then make sure you are connected to solid WiFi
if you don’t have FSD you will not get V10 until sometime in the future.
if you don’t have FSD you will not get V10 until sometime in the future.
Akikiki
A'-Lo-HA ! y'all
The fleet consists of more than 300,000 cars now. Be patient Grasshopper. It will come. Having a brand new X does not move you to the front of the line. No offense.
I can take a while. Verify your car has Wifi access. And you might want to do a cold reboot (Hold down both buttons on steering wheel and brake. Count to 5. Let go. Wait 30-90 seconds for car to power off and restart. Expect all system to shutdown and stay down for 10 seconds or so.) Hopefully your car will pull down the update within a day of the cold reboot.
I do have FSD and set the setting to Advanced. Guess i will just have to wait then. Thank you.
Hi Jaekim,
If you are sure the car has a good WiFi connection at home, garage or apartment,
you should see the ))) arcs on your display upper right confirming connection to WiFi.
My car occasionally does not reconnect to WiFi when I return home and it shows 3G or LTE.
It is a matter of selecting WiFi in your car and making sure it connects.
I usually check for WiFi connection before going inside to leave the car for the night...
When you are sure your WiFi connection is good and still do not see anything:
Use your Tesla App to schedule a service appointment.
There is an option for software upgrade... Put in the notes to check for "failed" software upgrade.
They can do this remotely and break the logjam and start the flow of fixes.
Good luck,
Shawn
If you are sure the car has a good WiFi connection at home, garage or apartment,
you should see the ))) arcs on your display upper right confirming connection to WiFi.
My car occasionally does not reconnect to WiFi when I return home and it shows 3G or LTE.
It is a matter of selecting WiFi in your car and making sure it connects.
I usually check for WiFi connection before going inside to leave the car for the night...
When you are sure your WiFi connection is good and still do not see anything:
Use your Tesla App to schedule a service appointment.
There is an option for software upgrade... Put in the notes to check for "failed" software upgrade.
They can do this remotely and break the logjam and start the flow of fixes.
Good luck,
Shawn
Thank you for your advice. I do have the maximum strength wifi signal but still havent got an update notification. Everyone seem to have 2019.32.11 but mine says 2019.15.106( isnt this way behind?) when my car was manufactured last month. I even contacted my SA about this issue, but he just told me to wait.
so jealous! mines a brand new too with FSD and not getting anything. May I ask you where you are located?
Central MA.
I did get my first update when I was at the Delivery Center getting delivered. Maybe that helped.
Hi Jaekim,
I cannot remember all of the acronyms...
If you do not have the Tesla app on your phone get it...
On the Tesla app choose your car and >>>>>>Schedule Service>Software Update
Leave the note I suggested above...
You need service not sales advice to wait, you have waited, it's not working...
Shawn
I cannot remember all of the acronyms...
If you do not have the Tesla app on your phone get it...
On the Tesla app choose your car and >>>>>>Schedule Service>Software Update
Leave the note I suggested above...
You need service not sales advice to wait, you have waited, it's not working...
Shawn
Ive had the same issue with v10 and past software updates. I made a appointment through the app for software problem. They will try and push it to you. If that doesn’t work you will have to bring it in to a sc like i did. It’s been there for 4 days and now they are waiting for engineers to look into it. It could be other issues with your vehicle if you are not getting them.
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