Welp, THAT happened. I was stupidly going too quickly around a curve and the car fishtailed. The traction control came on and I thought I had the car in line again, but just when I thought, "Whew, close call," the car swerved sharply so I had to try to counter that and I ended up hitting a cement barrier at a pretty high speed, if you can't tell from the photos. The good news is that everyone walked away fine and thank god I didn't hit anyone! The only injuries were some scrapes and bruises, and I jammed my pinky on the steering wheel but nothing was broken. When they say it's a safe car to get into an accident in, I now believe them! Now, I most likely wouldn't have been going so fast around the curve if I had been in any other car, so there's that. The crash was so bad that the car completely turned off after ten minutes of "pull over to the side of the road" message. It was unfortunate because I couldn't get the car into neutral after that, so it took another tow truck in addition to the one that came first to pull the car in line enough to get it onto the flatbed. Because of timing issues (I wanted to get the car out of the lane it was blocking as soon as I could), Tesla roadside assistance couldn't help me much, but AAA came through, even though the AAA tow truck driver didn't have much experience towing the car. I towed it to the Van Nuys service center because the body shop that Tesla roadside assistance recommended was closed and I didn't want to tow an inoperable car to my house only to have to tow it somewhere else again. Luckily, the service center folks were so helpful and accommodating throughout the whole situation. They even helped get it off of the tow truck by getting a truck and chains to pull it, since the car wasn't about to roll off the flatbed in the shape it was in. I was about to cab it home after getting it all sorted out at the service center, but one of the service guys offered to drive me home in one of their loaners. Wow, such customer service! They definitely made the stressful day a lot easier. A month later, after insurance declared it a total and some back and forth regarding the total loss package, I got a replacement car. I was really bummed at not having a dolphin grey car anymore. The new grey was a little too dark for my preference, so I got my second choice: pearl white. I went to pick up the car today and this is what met me at the service center. The people working there certainly have a sense of humor. Oh Tesla, not only are you selling safe, fast, electric cars, but you're also selling excellent customer service. Throughout the whole ordeal, everyone I talked to who worked at Tesla were so accommodating and such a pleasure to talk to. It's great to be back in the family (did I ever leave it?) Now I have to remind myself NOT to gun it.