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Message: <blockquote data-quote="BGbreeder" data-source="post: 6641989" data-attributes="member: 137804">You need an installer account on your gateway (talk to your installer). With that, you login to the gateway and go through the installation menus, one of which is for pairing the gateway with the neurio. (The CT meter menu as I recall) You will need the neurio's IP address, and, IIRC, it helps to have the MAC address as well. If the neurio is already there, but under another address, you need to delete the existing entry and add a new entry. Before you do that, note how the CTs are assigned. Again, IIRC, there is some incompatibility that doesn't allow two IP addresses to have the same MAC address.Note: if you move the neurio/gateway to a new network, e.g. an IOT network, you will need to repeat the process.As [USER=63006]@dailo[/USER] points out, there is the potential to seriously misconfigure your gateway if you alter the wrong parameters.Sorry not to be more detailed.All the best,BG</blockquote>