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Octopus Energy, including Intelligent and go
- Thread starter UrbanSplash
- Start date
Pink Duck
Active Member
Still down for me too, their modern web dashboard showing
“Something's gone wrong.
Uh oh.
Please get in touch and one of our nice energy specialists will help you out.”
Classic/legacy web account works though. Did notice some curious large energy/cost screenshots appearing in their Twitter replies lately.
“Something's gone wrong.
Uh oh.
Please get in touch and one of our nice energy specialists will help you out.”
Classic/legacy web account works though. Did notice some curious large energy/cost screenshots appearing in their Twitter replies lately.
Pink Duck
Active Member
The old dashboard shows half-hourly readings up to midnight just fine, so looks to be an issue with their Project Ada system.
I lowered Tesla app charge rate to 5 A and SoC target to 50% just in case, but left pre-conditioning active.
I lowered Tesla app charge rate to 5 A and SoC target to 50% just in case, but left pre-conditioning active.
Drew57
Active ember
Strange how some lost connection & others of us didn't.
However yesterday was my due-billing day (nothing) & today my balance history has updated to show charges for elec/gas 17/12/22-16/01/23 including the December Power Hour credit. No actual bills have appeared yet though.
However yesterday was my due-billing day (nothing) & today my balance history has updated to show charges for elec/gas 17/12/22-16/01/23 including the December Power Hour credit. No actual bills have appeared yet though.
fancealot
Member
Noticed this last night, called this morning apparently my smart meter wasn't connecting, this afternoon it's back and my account charges have altered from this morning too.
Marmaduke 1169
Member
Luckily I was still up last night at 23:30 so I started the charge manually through my wallbox app as the IO app wasn't working , all seems ok tonight when I got home and it's set the schedule for charging
My wallbox charger is switched off at the breaker.
I plug the car in, ready for a charge later tonight.
Nigh on immediately I get a smart charge schedule.
I can but assume that I have enough of a contact for IO to communicate with the car.
Is this likely ?
I plug the car in, ready for a charge later tonight.
Nigh on immediately I get a smart charge schedule.
I can but assume that I have enough of a contact for IO to communicate with the car.
Is this likely ?
Last edited:
Yes, as you've discovered, as long as something is plugged in your car charge port it should trigger an IO schedule. But if you're switched off at the breaker IO will return that it 'cannot control your device' as triggering the car to 'start charging' will not achieve anything.
That's it exactly.
However, in all essence the ruddy thing is switched off.
So, how on earth is it detecting that it's plugged ?
As I'm on batteries until late evening, there's no advantage in me charging now and I'm not pulling off the grid.
I suppose I can put the inverter on auto but it's a faff.
IO communicates with the car itself, so I assume whenever something is plugged into the charge port, whether or not it's delivering power, the car itself considers it's "plugged in", and that's enough of a condition for IO scripts to return a charging schedule.
You would achieve the same result by just plugging one end of a type 2 cable in the charge port
Astrape
Member
Over mobile data? The same way it does anytime the car doesnt have WiFi. I have no WiFi at my garage but can ping the car, and so can IO.
The Tesla can be charged in exactly the same way, or you could get Intelligent Octopus to control the car directly rather than via the Ohme, which might be slightly easier as it will know the battery level. I assume on the Ohme you have to tell it the starting battery.
No you don't have to tell Ohme the starting battery. It's fully integrated, that's the point.
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