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Octopus Go - renewal?

Discussion in 'The UK and Ireland' started by Dougall1248, Sep 29, 2020.

  1. Ant M3

    Ant M3 Member

    Joined:
    Oct 13, 2019
    Messages:
    337
    Location:
    Solihull, UK
    Hmm yeah ... it is very confusing , the only downside with octopus along with their sketchy email communication
    In the end I had to email them to say that my deal was coming to and end and that I wanted to remain on the fixed Go Tarif (I ended up changing to the Go Faster )
    They eventually came back to me and now sorted
     
  2. VanillaAir_UK

    VanillaAir_UK Supporting Member

    Joined:
    Jun 17, 2019
    Messages:
    6,842
    Location:
    Surrey, UK
    Even though I chased yesterday, it still looks like I have not been moved back to the fixed term tarrif. :sigh They went from a promising almost instant response to 3 days of silence.
     
  3. Ant M3

    Ant M3 Member

    Joined:
    Oct 13, 2019
    Messages:
    337
    Location:
    Solihull, UK
    Yeah I had exactly the same and had to send a couple of quite strongly worded emails to get a response in the end ... they gave me £50 credit as a result
     
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