I've been on the plan since late August. Very happy so far. It seems they make sure the battery is at 100% at 4pm, at which time they run the battery for house and grid. I have mine setup to retain 20% for power outages, and so far they only run it down one cycle daily during the 4pm - 8pm period. They then top it back up after midnight, but not to full (it appears they are factoring in some prediction of the next days' excess solar). I was apprehensive about giving up the Advanced Options control, but I don't miss it now that I've been on the plan for a bit. And having an 8p rate 24/7 makes life pretty simple. It is not for everyone. Despite our best efforts we consume a large amount of electric in our home, so it made economic sense for us.
It may be with winter coming and less daylight hours that they utilise the battery more than 1x per day, but the 10 year warranty is not affected by participating in the plan so I am not concerned.
It may be with winter coming and less daylight hours that they utilise the battery more than 1x per day, but the 10 year warranty is not affected by participating in the plan so I am not concerned.