TMC is an independent, primarily volunteer organization that relies on ad revenue to cover its operating costs. Please consider whitelisting TMC on your ad blocker and becoming a Supporting Member. For more info: Support TMC

Official: Model S Service Plans

Discussion in 'Model S' started by bonnie, Mar 16, 2013.

Tags:
  1. TapHabit

    TapHabit Member

    Joined:
    Oct 7, 2018
    Messages:
    93
    Location:
    Sacramento
    Just bought a CPO p85d with the same deals.
     
  2. Brutaka

    Brutaka Member

    Joined:
    Nov 13, 2017
    Messages:
    133
    Location:
    Colorado
    I'm surprised to still see the mcu be that expensive. The cabin heater is definitely a surprise.
     
  3. Shaggy

    Shaggy Member

    Joined:
    Aug 9, 2015
    Messages:
    417
    Location:
    Austin
    Your prepaid expires some period after new purchase. At least that what I was told. It was there until 6 months or 3, I forget.
     
  4. MikeScarne

    MikeScarne Member

    Joined:
    Mar 7, 2019
    Messages:
    9
    Location:
    Gulf Coast FL
    6 year battery? My CPO 2015 S 70D included an 8 year battery/drive train warranty. ???
     
  5. SF_EVFAN

    SF_EVFAN Member

    Joined:
    Feb 8, 2019
    Messages:
    17
    Location:
    Los Angeles
    Interesting , my MS 2016 90D CPO has only 6 years infinite miles battery and drive warranty. I was looking at used MS listings at Tesla site today but couldn't find anything with 8 years of battery life and drive warranty.

    Consider your self lucky :)

    upload_2019-3-10_15-13-14.png
     
    • Informative x 2
  6. HankLloydRight

    HankLloydRight No Roads

    Joined:
    Jan 18, 2014
    Messages:
    12,276
    Location:
    Connecticut
    Tesla plays fast and loose with that in the listings. It's always 8 years from original delivery date. So say if a 2016 car was delivered in early 2017, add eight years = 2025, minus 2019 = "6 years". Either that, or they're rounding up 5.5 actual remaining years to 6.
     
    • Informative x 2
    • Like x 1
  7. MikeScarne

    MikeScarne Member

    Joined:
    Mar 7, 2019
    Messages:
    9
    Location:
    Gulf Coast FL
    Where do you find the page that shows a 6-year warranty? The results I'm finding are stating: "This Model S receives a full inspection, remaining battery and drive warranty and a four year, 50,000 miles pre-owned limited warranty with 24 hour roadside assistance."

    You would get the original 8-year warranty (from delivery date of original owner). You're just using Tesla's CPO website, right?
     
  8. HankLloydRight

    HankLloydRight No Roads

    Joined:
    Jan 18, 2014
    Messages:
    12,276
    Location:
    Connecticut
    Yeah, look on Tesla's used inventory site for any car 2015 or newer.

    New & Used Electric Cars | Tesla

    ...and click on the detail listings button (looks like this: upload_2019-3-11_0-47-24.png )
     
    • Like x 1
  9. MikeScarne

    MikeScarne Member

    Joined:
    Mar 7, 2019
    Messages:
    9
    Location:
    Gulf Coast FL
    Gotcha. Interesting you get more details that way than clicking on the actual result. Having said that, the quick search I did seems to indicate they're specifying how many years are left from the original 8-year warranty. So, 6-years would indicate a 2017 vehicle. I found one that was a 2015 S60 with a 4-year 83,000 battery warranty. Maybe 2015 is when they began offering infinite mile warranties? I'm not a Tesla historian, so I'm sure someone can easily correct me.
     
  10. Jatt

    Jatt Member

    Joined:
    Mar 18, 2019
    Messages:
    22
    Location:
    Virginia
    I have the same question as you, I really hope it is for 4yr/50K the its worth the $900 for 21" wheels. Otherwise for 12500 miles it might not be a good deal.
     
  11. Ulmo

    Ulmo Active Member

    Joined:
    Jan 19, 2016
    Messages:
    4,288
    Location:
    Vienna Woods, Aptos, California
    I found a very interesting video regarding justice-oriented warranty lengths that should be examined. I suspect Tesla would be highly applicable to this video, because I've seen what kind of board members they've recently hired, and they're that way.

     
    • Informative x 1
    • Like x 1
  12. maximizese

    maximizese Member

    Joined:
    Jan 16, 2018
    Messages:
    360
    Location:
    California
    Informative indeed, but I this guy is needlessly wordy for a lawyer...I thought they were suppose to be concise. I had to watch the video in 1.5X speed and I'd suggest others start at the 5 minute mark.

    Essentially he's saying the states are split 50/50 on whether any product warranty claim can be enforced beyond the statute of limitations which many have set at 4 years. A 7 year warranty is merely marketing puffery for those extra 3 years. A manufacturer or dealer can exercise relieve beyond those 4 years at their discretion, but they are not legally bound...at least not according to Steve's 50/50 statement. So there you have it; now we can all be just a little more cynical about everything :)

    As for service plans. I had the option to buy two plans when I bought my used 2013 MS 85. But 2 months into ownership the option seems to have disappeared from my Tesla account page.
     
  13. David29

    David29 Supporting Member

    Joined:
    Aug 1, 2015
    Messages:
    1,933
    Location:
    DEDHAM, MA
    Is there a way to read the details of what the current Extended Service Plan covers and how it works? When I look at the info on my MyTesla page, it says essentially nothing except the price. E.g., I have read that there is a fee of $200 each time you use it, but the Tesla web site says nothing about that.
     
  14. Zesoloist

    Zesoloist Member

    Joined:
    Dec 25, 2018
    Messages:
    8
    Location:
    Las Vegas
    What service is included/should be expected when purchasing a new Tesla? Other manufacturers do free tire rotation, wiper fluid, oil change (obviously not applicable here), etc for the first year or two or for a certain amount of miles. What does Tesla provide NOT including any separately purchased service plan or warranty covered items?
     
  15. HankLloydRight

    HankLloydRight No Roads

    Joined:
    Jan 18, 2014
    Messages:
    12,276
    Location:
    Connecticut
    Zip. Nada. But if you bring your car in for factory warranty service, they might include a few minor items as "goodwill" (tire rotations, wiper fluid etc), but nothing documented or promised.

    The "Extended Service Plan" is for pre-paid service (not defunct). What you're talking about is the Extended Service Agreement. Details here: Extended Service Agreement Yes, there is a $200 per visit charge for any items covered on the ESA. I just had my charge port door replace under ESA for $200+tax.
     
    • Helpful x 1
    • Informative x 1
  16. David29

    David29 Supporting Member

    Joined:
    Aug 1, 2015
    Messages:
    1,933
    Location:
    DEDHAM, MA
    Sorry I gave the name wrong, thanks for the clarification. Unfortunately the linked page does not give much detail. E.g., I see no mention of the $200 fee, so the only way i know about it is from posts on here. So it makes me wonder what else is not shown on the web site and might be a "surprise" later on.
    Here is one question maybe you can answer -- Are you able to combine work tasks so that you could get 2 or 3 covered items done for one fee? Or is the fee per repair?
     
  17. HankLloydRight

    HankLloydRight No Roads

    Joined:
    Jan 18, 2014
    Messages:
    12,276
    Location:
    Connecticut
    Yeah, the names are confusing.

    Yes, it's a $200 deductible per visit. Once you sign up, you'll get a contract with the details -- I know that doesn't help in advance. It basically covers everything the factory warranty covers except the battery and motor, which has the fixed 8-year warranty.
     
    • Informative x 1
  18. tomas

    tomas Only partially psycho

    Joined:
    Oct 22, 2012
    Messages:
    3,991
    Location:
    Chicago/Montecito
    Yes AND, subsequent follow up visits for same problem or recurrence of same problem are not supposed to be charged $200.
     
    • Informative x 1
    • Like x 1
  19. FlatSix911

    FlatSix911 Porsche 918 Hybrid

    Joined:
    Jun 15, 2015
    Messages:
    6,186
    Location:
    Silicon Valley
    Here is a link to the detailed agreement which outlines the $200 fee per visit in the fine print... :cool:

    https://www.tesla.com/sites/default/files/service/SC-17-00-001_Tesla_Extended_Service_Agreement_United_States_0.pdf
     
    • Helpful x 1
    • Informative x 1
  20. FlatSix911

    FlatSix911 Porsche 918 Hybrid

    Joined:
    Jun 15, 2015
    Messages:
    6,186
    Location:
    Silicon Valley
    • Informative x 1

Share This Page

  • About Us

    Formed in 2006, Tesla Motors Club (TMC) was the first independent online Tesla community. Today it remains the largest and most dynamic community of Tesla enthusiasts. Learn more.
  • Do you value your experience at TMC? Consider becoming a Supporting Member of Tesla Motors Club. As a thank you for your contribution, you'll get nearly no ads in the Community and Groups sections. Additional perks are available depending on the level of contribution. Please visit the Account Upgrades page for more details.


    SUPPORT TMC