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Official: Model S Service Plans

Discussion in 'Model S' started by bonnie, Mar 16, 2013.

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  1. yobigd20

    yobigd20 Well-Known Member

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    What does NJ have anything to do with it?
     
  2. Lloyd

    Lloyd Well-Known Member

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    My local tire store rotates tires for free in about 10 minutes and checks pressures. This is not an issue for me at all!

    As for the alignment, I discussed this with one of the rangers, and what they have done to date is mentored a local shop through the process, showing them in person step by step until the process is complete. Then they consider them trained.
     
  3. ChadS

    ChadS Last tank of gas: March 2009

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    #63 ChadS, Mar 22, 2013
    Last edited: Mar 25, 2013
    I figured states like FL and WA might be behind. All I get is:

    "Sorry, there are no services available in your region. For more information please contact a service representative at (877) 798-3752 or [email protected]"

    But wait a minute. Apaloma and Brianman are in WA, and they get services! Am I just out of luck in Redmond?! Man.

    I sent a note to ownership to see if it's temporary, a reversal, just me, or what.

    UPDATE: a day later I got email telling me it's available, and sure enough I can see them.
    A day after that, ownership got back to me and told me WA's not ready yet. Hmm.
     
  4. dadaleus

    dadaleus 4GETOIL P85#S70,FdrX,S85D

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    :scared:

    I have 16,736 miles on my 21" tires and still have tread left. The top wear bar is probably 1/3rd of the way down from the outer tread. I had seen on other threads people estimating less (I think maybe it was you who pointed it out to me?), but I missed that some people were getting only 6000-7000 miles: Ouch! I do have the Continentals which I read are lasting longer.
    IMG_7775.jpg IMG_7940.JPG


    I'm trying to figure out the rim coverage. I already paid for Tesla to do some rim curb rash repairs. I wonder if I can get credited back for that.

    - - - Updated - - -

    Actually, looks like it does not cover curb rash:

     
  5. AnOutsider

    AnOutsider S532 # XS27

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    Probably making a joke about potholes and generally crappy roads
     
  6. zax123

    zax123 CDN Model S 100D

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    dadaleus,

    Is my memory bad, or didn't you get 22" wheels installed by A&E? Are you swapping back and forth?
     
  7. dsm363

    dsm363 Roadster + Sig Model S

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    Doesn't cover rim rash? Kind of sucks then. I guess one broken wheel pays for entire thing though. Oh well.
     
  8. Lloyd

    Lloyd Well-Known Member

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    or two tires!
     
  9. Banahogg

    Banahogg Member

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    On the text at Tesla Service | Tesla Motors and in GeorgeB's comments on both this forum and the official forum, the service plan includes roadside assistance, but I don't see any mention of that in the official legal documents for service, only for the tire plan.

    From the tire plan:

    "ROADSIDE ASSISTANCE BENEFITS: This Contract provides reimbursement up to $60.00 for towing or flat tire changing assistance services anywhere in the
    United States. You can obtain benefits by calling 1-866-269-8094. Your Covered Vehicle can be towed to the closest qualified service facility. Flat tire changing
    assistance consists of removal of the flat tire and installation of your spare tire. "

    Is this another case of "We're a nimble company. We've altered the deal, pray we don't alter it further"? Am I missing something?

    At least once we sign up for the service there's a legal agreement that hopefully means something in terms of what's covered.
     
  10. dadaleus

    dadaleus 4GETOIL P85#S70,FdrX,S85D

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    I let Elie use my car as a guinea pig to show off the 22"ers for one night only at the Tesla event in Hawthorne. After the fabulous job they did figuring everything out for me it was the least I could do, plus it was fun to see them on the car! But I'm not a wheel guy. They looked beautiful and worked great and I highly encourage them for others that are interested.

    - - - Updated - - -


    Spare tire?!?
     
  11. Banahogg

    Banahogg Member

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    Heh, I hadn't noticed that. So roadside assistance consists of them removing the flat tire then saying "good luck" and leaving? ;-)
     
  12. zax123

    zax123 CDN Model S 100D

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    Ah ha, that explains it. :)
     
  13. LazyBear

    LazyBear Member

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    Seattle
    #73 LazyBear, Mar 22, 2013
    Last edited: Mar 22, 2013
    Errrh $700 for 12500 miles of 19" wheels and tire protection (aka 1 year or typical daily driving)? I paid less for 3 years when leasing BMW 5er...


    1. REPLACEMENTS AND WHEEL REPAIRS MADE WITHOUT THE ADMINISTRATOR’S PRIOR AUTHORIZATION.
    2. REPAIRS MADE BY ANYONE OTHER THAN A LICENSED SERVICE PROVIDER, ITS AGENTS, CONTRACTORS OR LICENSEES.

      So basically if you get tire damage you can't just get it repaired at Discount or whatever and have to wait until business day so tow truck can tow car you to a service center and there, I am sure in a day or two you might get tire repaired. As opposed to just getting it done same day at a nearest tire center. I once had a flat in Blaine WA, 150 miles north from Seattle on Saturday and got tire repaired in an hour at a local tire store and was on my way. With this agreement I guess I'd have to call for towing, spend an hour waiting for the truck, then 3 hours towing over to Seattle, then somehow get home from Bellevue and then wait for someone to repair tire on Monday. I am also wondering if truck driver would agree to transport 2 children in the cabin in a front seat with no child seats or boosters.

      Right. For about $500 I can get spare rim and tire at TireRack and just throw it in the trunk. I might even buy single TPMS sensor from Tesla...
     
  14. jhs_7645

    jhs_7645 VIN: #3305

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    Or another way to look at it is it's nice that they're keeping the discount and extending it an additional 4 years.. 1/2 full, 1/2 empty.
     
  15. dadaleus

    dadaleus 4GETOIL P85#S70,FdrX,S85D

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    Waiting for confirmation, but sounds like it's an error. You should confirm before buying, but it sounds like it's for 50,000 miles.
     
  16. carrerascott

    carrerascott FUEL FTR

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    The 21" might be worth it because the wheels are more likely to get damaged, and they are more expensive. The 19"s have cheaper tired, more rubber, and cheaper weeks -- and are only $200 less. If I had 19" I definitely would pass. Since I have 21"s I may consider it if it's for 50k miles (but definitely not for 12.5k).

    Too bad curb rash isn't covered, or anything cosmetic to the wheels...

     
  17. LazyBear

    LazyBear Member

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    Yeah main page says 50K miles

    - - - Updated - - -

    If you keep $1900 invested you'll likely get more than $2400 in 4 years.
     
  18. gregincal

    gregincal Active Member

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    That's because roadside assistance isn't tied to the service plan, it's included in the purchase of the car. The terms are spelled out in the MVPA.
     
  19. tdiggity

    tdiggity Member

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  20. Banahogg

    Banahogg Member

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    Thanks for the reminder. The MVPA does say that the car has to be in active warranty, which means it has to have been serviced, but you're correct that that's where it's documented.
     

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