Heh, this needs elaboration.
The i3 has some major problems that BMW has no clue how to address.
I'm on my 2nd i3. The first was declared a lemon for charging problems. It only changed slow, should take 3.5 hrs and it would take 6hrs. And it would not quick charge. After 6 weeks at the dealer it was declared a lemon and we got another one.
The 2nd one has a lot of software issues. Low cost or what Tesla people know as scheduled charging does not work. So it just glitches and charges when it wants and mostly during peak hours.
Considering how new EVs are some issues are expected. Tesla is a good example of a car needing continuos improvement. Tesla has remote services to avoid constant trips to the dealer for software updates and log collection.
THe problem with BMW is they are trying to use the old dealer model to service their cars. But image having to bring your car in every time you have to update it. But the update takes 2-3 days because the dealer has to get permission and procedures every time from BMW USA to perform the upgrade. Sometime they won't let the dealer do it and they have to do it from their NJ offices.
Every time I take the i3 in for service it's a minimum of a 3 day stay for simple stuff. And air bag recall just performed with parts in hand took about 2 weeks. At the same they they tried to fix my charging issues with an update and wanted to give me the car back without testing it. It took a week for the dealer to get the test process because they needed to drain the battery. Currently my I3 has started its 4 th week at the dealer for recalls and trying to fix low cost charging bugs.
The dealer has no clue how the car is supposed to function or how to test it. BMW NA takes the easy route and just says there are no errors and the car is working correctly. They blamed my charging station ( tesla had no problems with it) so I had spent the money for my electrician to check everything out. And that's kind of how the last 3 visits for the same issue have gone. They blame our equipment or something else and ignore the problem. This last time I threatened them with lemon law protection again so they can finally work and fix the issues.
I've lost complete confidence in my i3. The car has some great features I would like to see on the Tesla. It's the most efficient EV on the market. But none of that matters when the warranty is worthless because BMW can't figure out how to service their cars and fix simple software bugs.