So after almost five years of Tesla ownership with multiple cars (P85+. Model X P90D, Model 3) my faith in Tesla is finally shaken. My experience with the spare parts for a minor fender bender (rear ended on stop and go traffic) is frustrating to say the least. After almost six weeks in the body shop for a simple fender bender and through defective parts and multiple escalation calls etc., Tesla does not have the part (tailgate - which is probably the most commonly damaged on rear enders) that is required in stock and has no idea on ETA and is not willing to give a loaner. This is for a $ 130K car and I am driving around in Toyota RAV4 for the last six weeks and paying for it (as rental coverage on insurance is max 4 weeks on a repair job like this) Does any one here know how to escalate and get visibility within Tesla to this - short of tweeting / instagram messaging Elon Musk? I have already worked with body shop support and also escalated on the My Tesla page (escalate to Exec visibility) PS : my advice to others here - don't get in an accident but if you do drive the car with the damage if you can drive the car. If you send the car to the shop - you need to be prepared to not have the car for atleast 2 months!!