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Online routing takes to wrong address

Discussion in 'Model S' started by int-veh, Oct 20, 2019.

  1. int-veh

    int-veh Member

    Joined:
    Sep 2, 2017
    Messages:
    40
    Location:
    SF Bay Area
    Checking to see if anyone else has encountered this issue.

    For past year or so, I think probably when they introduced online routing, the map routes to the wrong location when i enter my home address even though it shows the destination marker correctly. It looks like it is the local post office.

    If I disable online routing it does fine. Strangely, it routes correctly if I enter my neighbor’s address. Even if i share my home address from my phone to Tesla, same thing. I’ve also tried marking/saving the location on the map and it gives the same error.

    Seems to me the database Tesla uses for online routing is not able to resolve just to my address.

    Quite strange.
     
  2. Tessaract

    Tessaract Member

    Joined:
    Aug 12, 2019
    Messages:
    330
    Location:
    Ottawa
    Does the local post office route to your address? ;)
     
    • Funny x 1
  3. pgkevet

    pgkevet Member

    Joined:
    Jul 1, 2019
    Messages:
    907
    Location:
    mid wales
    It sounds very much like your neighbourhood is going down-market and the car wants to keep it's street cred..."I'll just park round the block and let you walk.."
     
    • Funny x 1
  4. sceptic

    sceptic Member

    Joined:
    May 5, 2019
    Messages:
    305
    Location:
    california
    I have a similar problem - house is located correctly but instructions at the last turn says to go left when it should turn right - very frustrating for others (eg tesla mobile service, uber, etc) - I think they use google maps data base and I can't get google to fix it either :(
     
    • Informative x 1
  5. tranzndance

    tranzndance Member

    Joined:
    Sep 10, 2017
    Messages:
    467
    Location:
    Bay Area
    This used to happen with my former work address. Then it was fixed. Then I got a new work address, and the nav doesn't realize that I have arrived at work once I park. Maybe it'll be fixed before my next office move.
     
    • Informative x 1
  6. f205v

    f205v Member

    Joined:
    May 12, 2018
    Messages:
    614
    Location:
    Tessin, Switzerland
    Getting to my house from the highway I pass a bifurcation in the road.
    To go to my house I need to take the left branch, and it correctly displays as left on the navigation screen, but the voice always tells me to take the right branch...
    It's happening since I installed maps EU-2019.20-10482; with previous version of the maps the voice was giving the correct "left" instruction.
     
    • Informative x 1
  7. int-veh

    int-veh Member

    Joined:
    Sep 2, 2017
    Messages:
    40
    Location:
    SF Bay Area
    In my case only the Tesla online routing has this issue. All other maps work fine. In fact i realized this problem first when Tesla service delivered back the vehicle and the driver had trouble getting to our place.
     

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